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204 Job openings at Shining Stars Institution & travels
About Shining Stars Institution & travels

An organization focused on providing educational and travel services for students and learners.

Customer Support Executive @Delhi NCR

Not specified

0 - 5 years

INR 2.25 - 4.0 Lacs P.A.

Work from Office

Full Time

Hello CAREER SEEKERS !!!Greetings from Shining Stars ITPL !!!Hope you are doing well !!!* If you like tremendous growth, with flattered, relish over-achievers, you will enjoy your bright career with us.*GURGAONSector 18Graduate + FresherUndergraduate + ExperienceSalary - 22k CTCRotational ShiftsCabs Available5.5 days WorkingSector 19Salary StructureFresher : 16k ctcExperience : 30k ctcGraduate / UndergraduateFresher / ExperienceRotational ShiftsBoth Side Cabs5 days WorkingSector 18Salary StructureUndergraduate / Graduate Freshers : 25kctcExperience : 30k ctc5 Days Working Both side cabs Rotational Shifts***************************************************************************************NOIDASector 58Salary StructureSalary - 15k InhandGraduate / UndergraduateFresher / ExperienceDay ShiftsNo Cabs6 days WorkingSector 60Salary StructureExperience : 25kctcRotational ShiftsOnly GraduatesFresher Experience both can apply.NO Cabs6 days WorkingSector 62Salary StructureFresher : 16k ctcExperience : 23k ctcDay ShiftsOnly GraduatesFresher Experience both can apply.No Cabs6 days WorkingSector 63Salary StructureExperience : 18kctcDay ShiftsGraduates + FresherUndergraduate + ExperienceNO Cabs6 days WorkingSector 127Salary StructureExperience : 22kctcDay ShiftsGraduates + FresherUndergraduate + ExperienceNO Cabs6 days Working***************************************************************************************INTERVIEW MODE :- Walk-inKindly go through the Job Description before applying.Do not apply if you're not well-versed in spoken and written ENGLISH .Roles and Responsibility -Resolving customer complaints brought to your attention.Managing proactively inbound and outbound calls .Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Establishing a positive rapport with all clients and customers via phone.Interacting with customers to ensure they have a desirable and shareable experience.Desired candidates Profiles -Any 12th pass-out with excellent English communication with experience can apply.Must be fluent in English.Communication and thought process has to be good.Must be comfortable working from office.Must be comfortable with rotational shifts.Must have valid documents.To get your Interview aligned connect with me directly or can drop me resume on the number given below :Anushka : 8931017165Regards,Anushka MishraTeam LeadShining Stars ITPL#hiring #customerservice #customer #voice #bpo #cce #sales #insurance #insidesales #upselling #outboundsales #targetachievement #selling #b2csales #communicationskills #experienced #openings #gurgaonhiring #noidahiring #work #inbound #outbound #domestic sales #hindispeaking #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #delhi #noida #english #international #domestic #chat #blendedprocess

Customer Service Executive- Upto 32Kctc

Not specified

0 - 4 years

INR 2.25 - 3.75 Lacs P.A.

Work from Office

Full Time

HI JOBSEEKERS !!GREETINGS FROM SHINING STARS ITPL !!!APPLY HERE TO MAKE YOUR CAREER IN BPO INDUSTRY CUSTOMER SERVICE DOMAIN !!Profile - Customer ServiceProcess -International Voice & BlendedQualification - Graduate & UG , Both are eligible to apply.Must Be Carry Good English Communication Skills.Package - 19 To 32Kctc + Incentives( Salary can be vary depends on experience & communication skills.)PREFERED CANDIDATECandidate must be fluent in english communication skills.Graduate fresher or undergraduate with six months customer service experience can preferred.Candidate must be versatile & ready to work in rotational shift.Candidate must be immediate joiner.Candidate must be ready for walkin interview .Cabs is available for Gurgaon location , No cabs for Noida location.Graduation will be an advantage for Gurugram location.Perks & BenefitsCompetitive Salary Self Development & PromotionMedical & PF BenefitsMonthly Bonus & Retention BonusCab FacilitiesTo Align Your Interview Call or Whatsapp To Ashish -63888419191Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Inside Sales Executive @Noida

Not specified

0 - 5 years

INR 2.25 - 6.5 Lacs P.A.

Work from Office

Full Time

HELLO JOB SEEKERS!!GREETINGS FROM SHININGSTARS!!ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLY.Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU!PROFILE- INSIDE SALES EXECUTIVEPROCESS- VOICE PROCESSLOCATION- NOIDA SECTOR 27,62,63,125 AND 127.ROLES AND RESPONSIBILITIES- Identifying potential customers and generating leads through various methods like cold calling, networking, and online research.Primary responsiblity is to meet or exceed sales targets and quotas.To actively seek out new business opportunities, potential clients, and markets to expand the company's reach. Contribute to developing and implementing effective sales strategies and plans to achieve company goals. Track sales performance, analyze data, and prepare reports to monitor progress and identify areas for improvement. ELIGIBILITY-*Undergraduate/Graduate all can apply.*Freshers and experienced candidates both are welcome to apply.*Communication Skills: Brilliant presentation and strong verbal/written skills.*Must be comfortable with Work From Office.SALARY-FRESHERS: UPTO 25k CTCEXPERIENCED: UPTO 55k CTCPERKS AND BENEFITS- Performance based incentives.INTERVIEW MODE- Walk-in interview.You can give me a call or can share your resume on this Whatsapp Number:6393179544Regards,Sohil Sharma (HR Executive)ShiningStarsITPL.jobs2025#sales#insidesales#coldcalling#telesales#outboundsales#leadgeneration#edtechsales#loansales#bankingsales#insurancesales#dayshift#noidajobs#bpo#bposales#bpojobs#fixedoff#b2c#b2Csales.

Chat Support Executive

Not specified

0 - 5 years

INR 2.0 - 3.5 Lacs P.A.

Work from Office

Full Time

|||Mega Job opportunity for Chat and Voice process for Noida/Gurgaon location|||Hello Jobseekers!Greeting from Shining Stars ITPL!Location- NoidaProfile- Customer Service ExecutiveSalary- For Freshers-17k CTC For Experience- 25k CTC+Other corporate benefitsAny UG/Graduate/Fresher/Experience can apply.Location- Noida Sector 62Profile- Chat Support ExecutiveSalary- For Freshers-24.5k CTC For Experience- 29k CTC+Other corporate benefitsOnly Graduate/Fresher/Experience can apply.Location- Gurgaon Sector 20Profile- Customer Service ExecutiveSalary- For Freshers-16k in hand For Experience- 20k in hand+Other corporate benefitsAny UG/Graduate/Fresher/Experience can apply.Work from Office.Both Male and Female can apply.Must be fluent in English language.Roles and Responsibilities:1- Respond to customer inquiries via different support channels in a timely and professional manner.2- Provide accurate information about products and services.3- Resolve customer complaints and issues efficiently.4- Having proper product knowledge.5- Assist with processing orders, returns, and exchanges.6- Interacting with customers through online chat platforms to address inquiries, resolve issues, and provide assistance.Interested candidates can apply through mentioned number-6388227317(Neha)7355126736(Ishwari)Regards,Neha Sahani6388227317HR ExecutiveShining Stars ITPL

Non Voice Customer Service Executive

Not specified

0 - 3 years

INR 3.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Hi Job Professionals!!Greetings from Shining Stars!!HIRING FOR THE NON VOICE PROCESS FOR MULTINATIONAL BPO FOR NOIDA LOCATIONPositions -1. Non-Voice Customer Care ExecutiveREQUIREMENT - ANY GRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE.Salary -Fresher - Upto 3 LPA + Performance based IncentivesExperience - Upto 3.5 LPA + Performance based IncentivesFacilities -Cabs provide in Odd hours6 days workingRotational Shift with Rotational OffExcellent communication required Role & responsibilitiesRespond promptly to customer inquiries via phone, email, chat, or social media platforms.Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible..Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.How to Apply:For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 or Pooja - 8580746603 or Zainab - 881378915 connect on this no.Please allow us time to revert and request you to drop either a text or drop your resume over the same number.Thanks & RegardsKaynat KhanHR ExecutiveShiningstarsITPL

Customer Support Executive

Not specified

0 - 5 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

Hi Jobseekers,Greetings from ShiningStarsITPL!We are hiring for Chat support Executive for Multinational BPO in Noida.Any Graduate who has excellent communication can easily apply.Location - NoidaProcess - Chat ProcessProfile - Customer Support ExecutiveWorking - 6 DaysSalary - for freshers - 24.5 K ctc. For Exeperience - 29 k ctc.Roles and ResponsibilitiesProvide exceptional customer support through chat process, email, and non-voice channels.Handle customer queries and concerns in a timely and professional manner.Resolve issues efficiently by troubleshooting and escalating when necessary.Maintain accurate records of all interactions with customers using CRM software.Collaborate with internal teams to resolve complex issues.Desired Candidate Profile0-5 years of experience in BPO or call center environment.Excellent communication skills for effective interaction with customers over various channels (chat, email).Strong problem-solving skills for resolving customer complaints promptly.Ability to work on rotational shifts including weekends and holidays as per business requirements.If you are interested can easily apply on 8810930313 ( Anshika Srivastava)Thanks & Regards,Anshika SrivastavaSr. ExecutiveShiningStarsITPL.

Customer Service Executive

Not specified

0 - 0 years

INR 3.25 - 3.5 Lacs P.A.

Work from Office

Full Time

Hello Jobseekers,Greetings from Shiningstars ITPL!We are hiring for an enthusiastic fresher to join our team as a "Customer Service Executive"Job Details:- Job profile: Customer Service Executive- Location: Gurugram- Salary: 3.6 LPA- Eligibility: Fresher- Qualification: Any UG/ Graduate- Cab: Both side cab facility- Working days: 5 Days Working- Shift: Rotational Shifts- Need a candidate with excellent communication skillsResponsibilities:1. Handling calls and queries of customer.2. Coordinating with team members.3. Provide excellent communication service.4. Address customer complaints and concerns in a professional manner.Interested candidates can make a call on the number given below:Fehmina: 9026050432HR ExecutiveShiningstars ITPL

Non Voice Process Executive

Not specified

0 - 3 years

INR 2.0 - 3.5 Lacs P.A.

Work from Office

Full Time

HI JOB SEEKERS,GREETING FROM SHINING STARS ITPL,Job Posting: Non-Voice Chat ProcessPosition : Non-Voice Chat Process (Customer Support)Qualification Requirement : Freshers and Experienced Candidates are Welcome to ApplyGraduation is mandatorySalary : Freshers: 25,000 K CTC , 21,000 In-hand Experienced (1 Year or More): 29,000 K CTC , 25,000 In-hand Job Responsibilities:Customer Interaction via Chat:Respond to inbound customer queries through chat platforms in a professional and timely manner.Address customer concerns, inquiries, and requests efficiently while maintaining a positive experience.Issue Resolution:Diagnose and troubleshoot customer issues effectively through chat interactions.Provide accurate information and guide customers to resolve technical or service-related problems.Product/Service Knowledge:Maintain an up-to-date understanding of the companys products, services, and policies to assist customers with relevant and accurate information.Assist customers in navigating products and services and offer troubleshooting advice when necessary.Eligibility Criteria : - Excellent communication skills (Written English) - Ability to work in rotational shifts - Rotational offs will be provided - Minimum 1 year of experience for the experienced candidates - Freshers can apply as wellIf you meet the above criteria and are looking for an exciting career opportunity, apply today!How to Apply : Interested candidates can send their resume to walk in at the given address for interviews.Location : Noida, Sector 62For more queries contact with Isha - 7357344595 & Monika - 7266822602WE ARE ALSO HIRING FOR GURGAON AND DELHI LOCATION CAN ALSO CONNECT WITH Isha - 7357344595 & Monika - 7266822602Regards ISHA PATHAKHR EXECUTIVE

Assistant Manager - Employee Relation

Not specified

1 - 6 years

INR 5.5 - 8.0 Lacs P.A.

Work from Office

Full Time

Hello Job Seekers,Greetings from Shining Stars ITPL !!The Employee Relations provides expert labor relations advice intended to ensure participants are treated fairly, lawfully and in line with policies and Values, while ensuring regulatory compliance and the risks to the Company are mitigated.This post is part of the Employee Relations Team, reporting to the Manager HRBP. The role holder manages day-to-day relationships with various senior stakeholders across a number of locations.Role Description:The focus of a Human Resources Business Partner (HRBP) is to integrate business strategy with people management practices for the unit. HRBP is responsible for focusing on a wide range of employee centric projects to support business strategy.Key Responsibility :Build a strong connect with associates and leadership to enhance employee lifecycle management. Focus on providing quick and accurate solutions to queries or concerns raised by associates.Facilitate Leadership Connects and cascade sessions to provide associates an opportunity to constantly stay abreast of the changing business, strategy and technology.Identify and work on specific projects in line with the business strategy.Plan and execute initiatives for associate wellbeing.Support lifelong learning of associates by giving necessary support to Talent Development activities.Help ensure world class integration experience for all new joiners.Focus on associate retention by actively identifying causes of attrition and possibilities of retention of individua associates.Help leadership in decision making by providing timely, accurate and meaningful data, reports, analysis, and forecasts along with inferences and recommendations on approaches to be taken ahead basis trends identified.Create awareness among associates for any new or modified policies, processes and systems.Drive appraisal and talent management initiative for the accounts.Drive and participate in audits and prepare reports.Drive appropriate change management practices whenever it is requiredMinimum Qualification:Should be Graduate in any Stream.Should hold Experience with Minimum 1 Year as an Assistant Manager - Employee Relation in any BPO.Must be fluent in English and Hindi.**LOOKING FOR IMMEDIATE JOINERS (or Max notice period of 15 Days) WITH GOOD COMMUNICATION IN ENGLISH **LOCATION :- KOLKATASALARY :- Upto 8 LPATRANSFORMATION HAPPENS HERE. COME , BE A PART OF OUR EXCITING JOURNEY !For any further queries or for getting your interview aligned please call us @ 6306942879 (Ankita), in case your call is missed please allow us time to connect you back and request you to please drop a Whatsapp text / Resume over the same number.PLEASE SHARE THE SAME HAVING RELEVANT EXPERIENCE OR LOOKING FOR THE SAME.

Travel Advisor- Max upto 50Kctc

Not specified

1 - 5 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

HI JOBSEEKERS !!GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO SHAPE YOUR CAREER IN TRAVEL DOMAIN !! Profile - Travel AdvisorProcess -International VoiceQualification - Graduate OR UG With 6months Travel Process Experience is eligible to apply.Must Be Carry Good English Communication Skills & GDS Software knowledge. Salary StructureFresher -upto 22Kctc + Monthly Bonus + Retention BonusExperience- max upto 50Kctc +Monthly Bonus + Retention Bonus ( Salary can be vary depends on experience & communication skills.) PREFERED CANDIDATE 6 month of experience in the travel domain with strong GDS knowledge.Candidate must be fluent in english communication skills.Graduate or undergraduate with six months travel process experience can preferred.Candidate must be versatile & ready to work in rotational shift.Candidate must be immediate joiner.Candidate must be ready for walkin interview .Both Side Cab is available for Gurgaon location & five days of working.Worked on Travel Software is mandatory & Proficiency in at least one GDS system (Amadeus, Sabre, Galileo, etc.).Perks & Benefits Competitive SalaryMedical & PF BenefitsMonthly Bonus & Retention BonusCab Facilities How to Apply:Interested candidates can send their updated resume or call to Ashish - 6388849191 Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Travel Executive

Not specified

1 - 6 years

INR 1.5 - 6.0 Lacs P.A.

Work from Office

Full Time

Hi Jobseekers,Greetings from ShiningStarsITPL!We are hiring for Airline process for Gurgraon location.Any 12th passed out who has minimum 6 months of experience in Travel Process can easily apply.Location - GurugramProcess - Travel ProcessProfile - Travel Support ExecutiveWorking - 5 daysShift - Rotational Salary - up to 6 LPA*Both side cab facility*Roles and ResponsibilitiesHandle international ticketing queries via phone calls, emails, and chats.Provide exceptional customer service to resolve passenger issues related to flight bookings, cancellations, and changes.Utilize Amadeus, Galileo, Sabre systems for efficient airline ticketing processes.Process travel documents such as visas, insurance policies, and other documentation requirements.Maintain accurate records of all interactions with passengers using CRM software.Desired Candidate Profile1-6 years of experience in International BPO or Call Centre environment.Proficiency in GDS (Amadeus/Galileo/Sabre) for air ticketing purposes.Strong knowledge of aviation industry practices and regulations.Excellent communication skills with ability to work effectively under pressure.If Interested can easily connect with me on mentioned number below- 881930313 ( Anshika Srivastava) in case I missed any call can connect with 9580746603 (Pooja)or 7355126736 (Ishwari).Thanks & Regards,Anshika SrivastavaSr. ExecutiveShiningStarsITPL.

Senior Career Counselor/ Educational Counselor

Not specified

1 - 3 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Hi Job Professionals!!Greetings from Shining Stars!!HIRING FOR THE PREMIUM PROCESS FOR MULTINATIONAL BPO FOR NOIDA LOCATION1. EDUCATIONAL COUNSELLORREQUIREMENT -ANY GRADUATE WITH 6 MONTH OF EXPERIENCE IN EDTECH CAN APPLY FOR THIS PROFILE.Salary - Up to 6LPA (depending upon last drawn)Facilities -6 days workingDay Shift with Rotational OffEnglish + Hindi requiredRole & responsibilitiesAdvise students and parents on learning needs through structured counseling sessionsConduct home demo sessions and follow-up sessionsUnderstand customer profile and problemsLearn and upgrade product knowledge and sales skills to meet and exceed sales targetsHandle objections and negotiate prices to generate sales revenueFix appointments and conduct online demo sessionsConduct follow-up sessionsHow to Apply:For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 you can drop your resume .Please allow us time to revert and request you to drop either a text or drop your resume over the same number.Thanks & RegardsKaynat KhanHR ExecutiveShiningstarsITPL

Customer Service Executive

Not specified

1 - 6 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

HELLO JOB SEEKERSGREETING'S FROM SHININGSTARS ITPLHUGE OPENING'S FOR INTERNATIONAL VOICE PROCESSSO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLYLOCATION- NOIDAPROFILE- CUSTOMER SERVICEPROCESS- INTERNATIONAL VOICE PROCESSNOTE :GRADUATE HAVING 1 YEAR OF EXPERIENCE IN BPO CAN APPLYRoles And Responsibilities-1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.2. Overseeing the customer service process.3. Resolving customer complaints brought to your attention.4. Establishing a positive rapport with all clients and customers in person.5. Handling customer concerns and complaints in a timely manner.Required Candidate profile-1. Experience candidates are eligible.2. Graduation is not mandatory.3. Must be comfortable with WORK FROM OFFICE.4. Must be comfortable with EnglishSALARY- 30K CTCWORKING DAYS- 5INCENTIVES WILL BE PROVIDED BASED UPON PERFORMANCESHIFT - DAY SHIFT FOR GIRLS AND FOR BOYS ROTATIONAL SHIFTS WILL BE THEREINTERVIEW MODE- VIRTUALINTERVIEW ROUNDS- HR AND CLIENT ROUNDINTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER :VANSHIKA JAISWAL - 7275337755

Admission Consultant

Not specified

1 - 6 years

INR 4.5 - 6.5 Lacs P.A.

Work from Office

Full Time

Hello JobseekersGreetings From ShiningStars ITPL!!!Inviting applications for Admission Consultants for an EdTech company based out in Bengaluru, MG Road. As an Admission Consultant, you will play a fundamental role in customer acquisition and revenue growth objectives. About Company:It is an Indian ed-tech company.It focuses on providing online degrees, professional e-courses, and digital assessments.Requirements:Ability to empathize with students and parents, building strong relationships through conversations.Strong inclination to work in a target-driven sales environment.Proven expertise in converting leads into sales.Fluency in English and Hindi languages is mandatory.Strong listening and presentation skills.Education: Any Graduation is must.Age Limit - Max. 32 Responsibilities:Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails.Achieve student admission targets and contribute to overall sales objectives.Understand customer needs and requirements, and pitch suitable programs.Close sales and achieve quarterly quotas.Counsel and interact with students and parents, providing guidance throughout the selection of courses, application process, and meeting application deadlines.Assist students in obtaining necessary documentation for the application process.Provide information regarding admissions requirements, enrollment procedures, and other related processes to students, parents, and guardians.Coordinate the systematic and efficient handling of applications and communicate with parents of student applicants.Feel free to connect over call or share your updated resume on WhatsApp to get your interview aligned @ 9569433682 - IndrajeetFor more job updates, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh#jobs #hiring #employment #vacancy #sales #businessdevelopment #bangalore #jobalert #naukri #jobsearch #jobinterviews #career #edtech

Customer Support Executive

Not specified

0 - 5 years

INR 2.25 - 2.75 Lacs P.A.

Work from Office

Full Time

Hello Jobseekers,Greetings from Shiningstars!Profile - CUSTOMER SERVICECustomer service roles encompass a wide range of responsibilities, including handling inquiries, resolving issues, processing orders, providing product information, and ensuring customer satisfaction through effective communication and problem-solving *HIRING FOR WORK FROM HOME PROFILE*Requirement -Any Undergraduate / Graduate / Fresher / Experience can apply.Should have good communication in ENGLISHShould have own Laptop/ Desktop with configuration - - I5 Processor, - Windows 10, - 8 GB RAMShould have Wifi Connection with good speed.Should have power backupKey Skills:Excellent Communication SkillsAbility to handle customer queries via phone and chat.Salary:UPTO 2.75LPAAdditional Corporate BenefitsHow to Apply: To apply, please share your details with: Tamanna: 7355013912 Nidhi: 6388237997We look forward to hearing from you!Best regards,Tamanna AkhtarSenior Executive - HRShiningstars ITPL

International Voice Process

Not specified

0 - 5 years

INR 2.75 - 3.0 Lacs P.A.

Work from Office

Full Time

Hello Job Seekers!Greeting from Shining Stars ITPL!New Opportunities are available hurry up!||We are hiring for Hyderabad location for International Voice Process||Note- Kindly go through the Job description carefully before applyingAny UG/Graduate/Experience who has Excellent English communication skills can applyLocation -HyderabadInternational Voice Processworking -5 days rotational shift-24*7salary-3.5 LPAInterview mode- Walk-inTravelling Allowance will be provided Performance based incentives - Up to 2500Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers through effective communication.Identify opportunities for upselling/cross-selling relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM software.Collaborate with internal teams to resolve complex issues that require escalation.Desired Candidate Profile0-3 years of experience in CCE (Customer Contact Excellence) environment preferred but not mandatory.Fluent English language skills with excellent verbal and written communication abilities.Strong understanding of domestic BPO processes, including blended operations and voice processing techniques.Ready to take your career to new heights? Apply Now!For more details contact Monika(7266822602), Isha (7357344595) and Pooja (9580746603) between 10am to 7pm.Thanks and Regards,Monika Singh7266822602HR Executive Shining Stars ITPL

Customer Care Executive

Not specified

0 - 5 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Hey Folks, Greetings from Shiningstars! We are thrilled to offer you the opportunity to work with a well-known organization. We are currently hiring for the position of Customer Service Executive. *Note : Excellent Communication required* Job Title: Customer Service Executive Process - International Voice ProcessKey Skills:Excellent Communication SkillsAbility to handle customer queries via phone and chatExperience:Open to both Experienced professionals and Freshers (Candidate with International experience can only apply in Experience slab)Undergraduates and Graduates are welcome to applySalary: Freshers - Upto 3 LPA + 2500 Performance based Incentives Experience - Upto 3.5 LPA + 2500 Performance based IncentivesOther Benefits - 5 days working + Travel AllowenceHow to apply - To know more about profile or to get your interview aligned please connect with me over 9580746603. In case your call is missed you can call over - 8810930313 (Anshika). You can drop your resume over these numbers as well.

Academic Counsellor

Not specified

1 - 6 years

INR 4.0 - 6.5 Lacs P.A.

Work from Office

Full Time

Hi Jobseekers!Greetings from ShiningStarsITPL !We are hiring for one of the biggest Edtech companies in Bangalore and Noida.Any Graduates who has at least 6 months of experience in sales can easily apply.Location - Bangalore and Noida.Profile - Academic CounselorProcess - Telesales Working - 6 DaysShift - Fixed day ShiftsSalary - up to 6.5 LPANote - Kindly go through with the job description carefully before applying.Roles and ResponsibilitiesManage outbound calls from students, parents, and educational institutions to provide guidance on academic programs and admissions.Conduct outbound calls to promote university programs, scholarships, and financial aid opportunities.Utilize CRM software to track interactions with clients and maintain accurate records of conversations.Collaborate with other teams (e.g., marketing, recruitment) to develop effective strategies for student engagement.Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.Desired Candidate Profile1-6 years of experience in B2C sales or telesales environment.Strong communication skills for effective phone conversations with diverse audiences.Proficiency in cold calling techniques for generating leads through outbound calls.Ability to work independently in an inside sales role while meeting daily targets.If you are interested can easily connect with me on - 8810930313.Thanks & Regards,Anshika SrivastavaSr. ExecutiveShiningStarsITPL.

Admission Counsellor- Upto 6 LPA

Not specified

1 - 6 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

HI Greetings from ShiningStars ITPL!!We are excited to announce openings with one of Indias leading EdTech companies in partnership with Manipal University. If you're an experienced sales professional with a passion for education and technology, this is your chance to grow your career! Position: Admission Counsellor (EdTech)Location: Bangalore & Noida(Work from Office)Shifts: Day Shifts Key Requirements:-Qualification: Graduate or above.Languages: Fluent in English and Hindi.Experience: MBA, marketing freshers or graduate with 6 months to 7 years in sales (edtech experience).Age: 18-30 years.Work Days: 6 days/week.Sunday fixed off. Salary & Perks:- Salary: Fresher: Up to 4.2 LPA (depends on communication skills & last drawn salary).Fixed Incentives + Corporate Benefits. Experience: Up to 6 LPA (depends on communication skills & last drawn salary).-Fixed Incentives + Corporate Benefits. Roles & Responsibilities: Responsible for the development of continuous improvement.Responsible for student admission and achieve their targets.Provides coaching and mentoring to team members.Deliver information on programs , promotions and products via phoneUnderstand customer needs / requirements and pitch a suitable programClose sales and achieve quarterly quotas.Counselling, Interacting with students and Parents.Provides feedback to senior management and functional counterparts on market dynamics , product issues and competition.Source new sales opportunities through inbound lead follow-up and outbound cold calls.Immediate joiners preferred !! Walk-in interviews are available, so don't miss the chance! To Apply:Interested candidates can send their CVs via WhatsApp on Ashish ( 6388849191) NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED THEN MUST SHARE RESUME AT @6388849191 WILL GET REPLY SHORTLY.

Customer Care Executive | International Voice

Not specified

0 - 5 years

INR 2.25 - 3.5 Lacs P.A.

Work from Office

Full Time

Hi Job Enthusiasts!Mega openings for International Travel Process Customer Support Voice.Location: Gurgaon, Sector 18 Employment Type: Full-Time Work Mode: Work from Office Job Description: We are hiring for a Travel Process in Gurgaon for a renowned organization. This is an excellent opportunity for candidates looking to build a career in the travel and customer service industry. Roles and Responsibilities: - Handle customer queries related to travel bookings, cancellations, and modifications. - Provide excellent customer service through voice process. - Assist customers with flight, hotel, and package bookings. - Ensure high-quality resolution of customer issues in a timely manner. - Maintain accurate records of customer interactions. - Adhere to service quality standards and meet performance metrics. Eligibility Criteria: - Graduates or dropouts can apply. - Freshers and experienced candidates both eligible. - Candidates must have excellent English communication skills. - Stability in past work experience is required (avoid applicants with multiple short-term job changes). Salary & Benefits: - Salary for fresher with avaerage comms up to 21k ctc ( 17,000 in-hand). - Salary: Up to 3.5 LPA (24,000 in-hand). - 5 days working with 2 rotational offs. - Both-side cab facility provided. Interview Process: - Quality check required: Applicants should meet a minimum standard of V6. How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa) or contact for further details. #TravelProcess #CustomerSupport #HiringNow #GurgaonJobs #JobOpportunity #BPOJobs #CareerGrowth #WorkFromOffice #HiringFreshers #CallCenterJobs

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