Shift Manager

Job Description

Roles and Responsibilities Supervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance. Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity. Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage. Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility. Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty. Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth. Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained. Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success.