Sharepoint Administrator

Experience: 5 to 8 years

location: Bangalore

Notice period: Immediate Joiners

Job Summary

The Specialist cloud Infra Engineer MS Office 365 supports the ADC Microsoft 365 environment with emphasis on Office 365 Exchange server onpremises and Online platforms configuration management security and compliance controls This role will be responsible for Office 365 services including Exchange Online SharePoint Online Teams OneDrive and other related applications The Specialist cloud Infra Engineer MS Office 365 will troubleshoot issues perform system updates and patch management managing user accounts permissions and licenses monitoring system performance ensuring data security and compliance and provide enduser support The role must have strong problemsolving skills excellent communication abilities and a proactive approach to system management

Responsibilities

Manage and support Office 365 services including Exchange Online SharePoint Online Teams and OneDrive

Monitor system performance and ensure optimal operation of Office 365 environment

Manage user accounts permissions and licenses

Implement and maintain security policies and compliance measures

Troubleshoot and resolve issues related to Office 365 services

Plan and execute migrations updates and integrations with other systems

Provide enduser support and training for Office 365 applications

Collaborate with other IT professionals to implement best practices

Develop and maintain documentation for Office 365 configurations and procedures

Stay updated with the latest Office 365 features and updates

Ensure data backup and recovery processes are in place and tested

Manage and configure Office 365 groups and distribution lists

Monitor and manage Office 365 service health and incident management

Implement and manage multifactor authentication and other security measures

Coordinate with Microsoft support for issue resolution and service requests

Responds promptly to all requests for assistance and prioritizes and completes requests with a high level of customer service and within expected timeframes andor service level agreements SLAs

Adhere to operational technical procedures and policies

Ensure the CAB process is adhered to and agreed processes are followed

Required Knowledge Skills

Strong understanding of Office 365 services and applications

Experience with Exchange Online SharePoint Online Teams and OneDrive

Knowledge of PowerShell scripting for Office 365 administration

Familiarity with security and compliance features in Office 365

Excellent problemsolving and troubleshooting skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Experience with data migration and integration projects

Knowledge of networking and Active Directory

Ability to manage multiple tasks and projects simultaneously

• Strong attention to detail and organizational skills