ServiceNow

Job Description

P3-C3-STS Job Description Position Duties/Responsibilities Supports the efforts within application development, maintenance and support Build solutions that comply with company software quality assurance/ quality control and software engineering standards Develops professional work knowledge and abilities through the application of standard information systems methodology, techniques, procedures and criteria Interacting and working with globally distributed teams and customers. Understanding and analyzing client requirements and propose technical solutions for the requirements Codes and debugs software applications in accordance with Bechtel's Software Development Methodology Framework, Enterprise and Application architecture, and the Software Development Standards Analyzes, maintains and implements (including performance tuning) existing software applications and develops programming specifications from business requirements. Creates and maintain architecture document, design specification, test plans for the applications Promotes automation, standardization, best practices and code reuse for the application development Mentor junior team members and work with them to resolve technical issues Code and artifacts reviews Protects operations by keeping information confidential. Basic Skills/Qualifications Masters/Bachelors degree in Computer Science, Computer Engineering (MCA/BCA/BE) Experience in working on Service Now implementation is desirable Experience on Data formats like JSON and XML Good knowledge of JavaScript, JQuery, HTML and CSS Strong Object Oriented concepts Deep understanding and practical experience on implementing best practices for technical design and development Good written and verbal communication skills Agility and quick learner Understanding of the Software development lifecycle Good Analytical and problem solving skills Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities Knowledge of administration of a Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, client scripts, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. Experience in scripting / designing (Business Rules, UI Pages, UI Macros, workflows, UI actions UI policies, ACLs, dictionary, catalog items) Web Services Integration (SOAP,REST, and JSON) Experience implementing Service Catalog, CMS, MID Server Candidates will demonstrate skills in areas for the development, administration, documentation and technical support of the Service Now platform Understanding of ITIL. Desired Skills Agile/Scrum methodology Development Life Cycle (SDLC) processes including customer requirement analysis and system design Good Understanding of architectural patterns, design patterns and frameworks (e.g. MVC) Writing complex stored procedures, triggers and complex queries using SQL Server and Oracle Show more Show less