ServiceNow Platform Analyst

Company Description

At Technzois, we offer premium professional services across various tech stacks, enabling companies to accelerate innovation and scale efficiently. As a trusted technology partner, we help businesses build, deploy, and operate with high-performance engineering teams. Our expertise spans end-to-end development, deployment, and operations, ensuring businesses have the right technical foundation to thrive. Partner with Technzois to build future-ready solutions with cutting-edge technology and top-tier engineering talent.

Role Description

This is a contract role for a ServiceNow Platform Analyst, located on-site in Jaipur. The ServiceNow Platform Analyst will be responsible for day-to-day tasks such as managing, configuring, and optimizing the ServiceNow platform. Additional responsibilities include collaborating with stakeholders to understand requirements, ensuring platform reliability and performance, implementing best practices, and providing platform training and support to end-users. Candidates should be prepared to work closely with other IT teams and manage platform updates and integrations.

Qualifications

• ServiceNow platform management, configuration, and optimization skills
• Experience in understanding stakeholder requirements and implementing solutions
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration abilities
• Experience with IT Service Management (ITSM) processes and best practices
• Ability to work on-site in Jaipur
• Prior experience with ServiceNow integrations and updates is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field