ServiceNow Lead / Architect

Mumba Technologies, Inc.

10 years

0 Lacs

india

Posted:1 week ago| Platform:

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Skills Required

servicenow service configuration management database support portal reports api integration security training communication presentation

Work Mode

On-site

Job Type

Full Time

Job Description

Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
Must have done multiple end-to-end, full life cycle implementations modules
CSM, ITSM, HRSD, CMD
Support ServiceNow Application Users
ServiceNow system support including Production and Sandbox environments
Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
ITSM, CSM, HRSD, Portal, Automation
Reports and Dashboard
Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
ServiceNow Release upgrade testing
ServiceNow Application security administration
User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
Must have excellent communication and presentation skills
Must have a pleasant attitude, be a team player

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