ServiceNow Integration Specialists(SAP Integration)

Role:

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Remote (India)

𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 4–8 Years

𝗦𝗵𝗶𝗳𝘁: PST Time Zone (Starting from 5 PM IST onwards)

𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: 8–9 hours per day

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲:

We’re hiring experienced ServiceNow Integration Specialists with hands-on expertise in integrating ServiceNow with SAP using Integration Hub, custom connectors, and Event Management.

The ideal candidates will design, build, and maintain enterprise-grade integrations ensuring seamless data flow, performance optimization, and reliability across systems.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Design, develop, and implement ServiceNow–SAP integrations using Integration Hub, custom spokes/connectors, and MID Server.
• Build bi-directional integrations (SAP ↔ ServiceNow) ensuring secure, efficient data exchange.
• Configure and manage Event Management, including connectors, alert rules, and correlation logic.
• Develop and manage custom connectors, REST/SOAP APIs, and Webhooks within ServiceNow.
• Collaborate with SAP and ServiceNow teams to analyze requirements and deliver scalable integration solutions.
• Troubleshoot integration-related issues, maintaining data integrity and performance.
• Maintain documentation for integration designs, mappings, and flows.
• Follow ServiceNow best practices and support CI/CD and performance optimization.

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀:

• 5–8 years of IT experience, including 4+ years in ServiceNow development/integration.
• Hands-on experience with Integration Hub and custom connector development.
• Strong ServiceNow ↔ SAP integration experience (IDocs, BAPIs, RFCs).
• Proficiency in REST/SOAP APIs, Webhooks, JSON, XML, and authentication (OAuth, Basic Auth, etc.).
• Hands-on with JavaScript, Glide APIs, and automation workflows.
• Experience configuring MID Server and working with ITSM, CMDB, and Event Management modules.
• Excellent problem-solving, analytical, and communication skills.

𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:

• Experience with ServiceNow ITOM, Flow Designer, and Orchestration.
• Familiarity with SAP modules and data structures.
• ServiceNow Certified System Administrator (CSA) or Integration Hub Specialist Certification preferred.