ServiceNow Integration Lead

Job Description

Experience: 6 9 Years CTC: 15 25 LPA Notice Period: Immediate to 15 Days Location: Chennai Overview The ServiceNow Integration Lead plays a critical role in ensuring seamless integration between ServiceNow and other business systems. This position is designed for a skilled individual who can leverage their strong technical background and analytical skills to support efforts in improving service delivery. You will become a vital member of a dynamic team dedicated to optimizing customer experience and streamlining organizational processes. As part of our team, you will have opportunities for growth and development while contributing to a culture focused on collaboration, innovation, and continuous improvement . Your contributions will directly influence our service capabilities and enhance overall productivity. Key Responsibilities Collaborate with stakeholders to gather integration requirements and analyze business needs. Design and implement integrations between ServiceNow and various external applications . Conduct system testing and validation to ensure effective and efficient integration. Troubleshoot and resolve integration issues , providing timely support. Maintain documentation related to integrations , including design, testing results, and deployment. Participate in continuous improvement efforts to streamline integration processes. Provide training and support to team members on integration best practices. Keep up-to-date with the latest ServiceNow features and enhancements . Requirements Bachelor s degree in Computer Science or related field. 6 8 years of experience as a ServiceNow Integration Specialist . Strong understanding of OpenText Vendor Invoice Management (VIM) . Hands-on experience with ServiceNow integration technologies and best practices . Experience in Agile development methodologies is a plus. Key Skills ServiceNow Integration expertise OpenText Vendor Invoice Management (VIM) REST/SOAP APIs and web services Analytical and problem-solving skills Strong communication abilities Agile methodologies knowledge Team collaboration and mentoring skills