52 Servicenow Discovery Jobs - Page 2

Req ID: 323010 We are currently seeking a ServicenowITSM/ITOM Lead consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). We are seeking an experienced and highly skilled ServiceNow Architect to join our team. The ideal candidate will have deep expertise in designing and implementing solutions using ServiceNow, with a focus on IT Service Management (ITSM) and IT Operations Management (ITOM). The architect will play a key role in defining and driving the overall architecture and integration of the ServiceNow platform to meet business objectives, ensuring scalability, performance, and reliability. Key Responsibilities: 1. Solution Architecture & Design: "¢ Design and implement scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices. "¢ Translate business requirements into technical designs and architecture. "¢ Develop roadmaps for platform expansion, ensuring alignment with business goals. ITSM & ITOM Expertise: "¢ Lead the design, deployment, and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.). "¢ Implement and optimize ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB. "¢ Ensure integration and alignment between ITSM and ITOM processes for end-to-end service delivery. Platform Governance & Best Practices: "¢ Define governance processes, development standards, and technical best practices for the platform. "¢ Establish guardrails for platform performance, scalability, and maintainability. Integration and Automation: "¢ Integrate ServiceNow with third-party systems (e.g., monitoring tools, cloud providers, CI/CD pipelines). "¢ Leverage Flow Designer, Integration Hub, and other automation tools for streamlining workflows. Stakeholder Collaboration: "¢ Collaborate with business stakeholders, process owners, and technical teams to align platform capabilities with business needs. "¢ Provide technical leadership and guidance to ServiceNow developers and administrators. Continuous Improvement: "¢ Stay up-to-date with ServiceNow"™s latest releases and features, recommending adoption where applicable. "¢ Drive innovation by exploring new ServiceNow modules and solutions to enhance business outcomes. Required Skills and Experience: Technical Expertise: "¢ 8+ years of experience with ServiceNow, with at least 4 years in an architect role. "¢ Strong hands-on expertise in ITSM and ITOM modules, including CMDB design and maintenance. "¢ Experience with scripting languages (e.g., JavaScript, AngularJS) and development on the ServiceNow platform. "¢ Proficiency in MID Server configuration, ServiceNow Discovery, and Service Mapping. "¢ Experience with Event Management, Orchestration, and Cloud Management integrations. Architecture & Leadership: "¢ Proven ability to design and document architectural solutions for complex business requirements. "¢ Experience in platform upgrade planning and execution. "¢ Strong leadership and mentoring skills to guide technical teams. Integration & Automation: "¢ Experience with REST/SOAP APIs and integration with third-party systems. "¢ Hands-on experience with Flow Designer and Integration Hub. 4. Soft Skills: "¢ Excellent communication and presentation skills, capable of interacting with stakeholders at all levels. "¢ Strong analytical and problem-solving abilities. "¢ Ability to manage multiple priorities and deliver results under pressure. Preferred Qualifications: "¢ Certified ServiceNow System Administrator (CSA). "¢ Certified Implementation Specialist (CIS) in ITSM and/or ITOM. "¢ Experience with other ServiceNow modules (e.g., SecOps, HRSD, GRC, CSM) is a plus. "¢ Familiarity with Agile/Scrum methodologies. "¢ Cloud infrastructure knowledge (AWS, Azure, or GCP).

Key Responsibilities - Architect scalable, enterprise-wide ServiceNow solutions across ITSM, ITOM, ITAM, App Engine, HRSD, CSM, and other modules. Lead workshops to gather business requirements, define architectural blueprints, and present solution designs to stakeholders. Design and implement integrations with third-party systems using APIs, Integration Hub, and MID Servers. Enforce ServiceNow platform best practices for configuration, development, and governance. Mentor developers and junior architects on scalable design patterns, platform optimization, and architecture standards. Translate complex business needs into comprehensive technical designs and solution frameworks. Stay abreast of ServiceNow platform innovations and industry best practices to inform and elevate solution strategies. Required Qualifications - 7+ years of experience in IT Service Management, enterprise architecture, or IT solution consulting. 4+ years of hands-on ServiceNow experience across multiple functional modules. Deep understanding of ServiceNow architecture, data models, and performance tuning methodologies. Proven expertise in designing and overseeing complex integrations (REST, SOAP, SSO, LDAP, etc.). Strong communication, presentation, and stakeholder management skills. Preferred Certifications - ServiceNow Certified System Administrator. - ServiceNow Certified Implementation Specialist (minimum three modules). - ServiceNow Certified Application Developer. - ITIL Foundation (v3 or v4). Preferred Experience - Experience leading ServiceNow implementations in large, global enterprise environments. - Familiarity with Agile delivery methodologies and DevOps integration. - Working knowledge of major cloud platforms (AWS, Azure, GCP) and ServiceNow integrations.

Dear Candidature, Greetings from ATOS!!! We have an Openings for ServiceNow ITOM Developer with ATOS. Exp: 6 to 18 Years Location : Bangalore ,Mumbai, Pune and Chennai Job Description : More than 3+ years experience in Discovery / ITOM domain on ServiceNow platform. Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have Basic knowledge and awareness of various other modules like ITBM and security Must have flare for research, innovation and must be passionate to work on innovation topics. If Interested kindly share the resume to shaik.noorani@atos.net with below details : Exp : Rel.Exp : CCTC : ECTC : Notice : Reason for Change: Any Offer in hand:

JD for ServiceNow ITOM Admin We are looking for a ServiceNow ITOM expert with a strong background in CMDB, CSDM, Discovery, and Service Mapping. Heres a summary of the key responsibilities and qualifications for this role: What you'll be doing: ServiceNow ITOM Administration : Work as part of the ITOM admin team, developing custom software solutions. Consulting Services : Install, configure, and integrate ServiceNow ITOM products. Data Solutions : Design solutions for data import/export between ServiceNow and other systems. Platform Management : Manage application and platform upgrades, including impact assessments and remediation plans. User Support : Resolve escalated issues/defects within ServiceNow. Documentation : Prepare technical documentation as required. Knowledge Enhancement : Enhance customer knowledge in IT Operations Management using the ITIL v4 framework. What we are looking for: Experience : 3+ years with ServiceNow ITOM products. Platform Knowledge : Deep understanding of ServiceNow Platform, CSDM, CMDB, Discovery, and Service Mapping. Hands-On Skills : Strong experience in troubleshooting and configuring ServiceNow Discovery, Service Mapping, CMDB, and Event Management. Development Skills : Experience in scripting, customizing, and developing the ServiceNow platform, including automation using Flow Designer. Problem-Solving : Ability to troubleshoot platform issues, perform root cause analysis, and recommend corrective actions. Project Experience : Experience with multiple ServiceNow Discovery and Service Mapping projects involving various enterprise and open-source technologies. Preferred Qualifications: Certifications : Accreditations in ServiceNow System Administrator and ITOM products like Discovery and Service Mapping. Personal Attributes: Collaborative : Enjoys working in agile, creative environments. Ambitious : Works independently towards goals with a creative approach. Intuitive : Manages change effectively with strong time management skills. Interpersonal Skills : Contributes to team efforts and maintains up-to-date technical knowledge.

Role & responsibilities Key Responsibilities: Design, develop, and implement ServiceNow solutions across ITOM/ITSM modules. Collaborate with teams and stakeholders to gather and translate requirements. Develop custom workflows, business rules, and integrations. Perform issue resolution, platform upgrades, and performance optimization. Maintain proper documentation and best practices throughout the SDLC. Required Skills: 4+ years of experience in ServiceNow Development/Administration . Minimum 1 year of hands-on experience in ITOM and ITSM modules. Expertise in CMDB, Discovery, Event Management, Incident/Problem/Change Management. Strong scripting skills (JavaScript, Glide), API integrations, and automation. Excellent communication, analytical, and troubleshooting skills. Preferred candidate profile Immediate availability to join. ServiceNow Certification in ITOM and ITSM . Experience working in a hybrid work environment. Background in large-scale enterprise ServiceNow implementations.

* Notice Period: Immediate to 1 Month. Key Responsibilities: • Design and develop solutions using ServiceNow ITSM (Incident, Problem, Change, CMDB) and ITOM (Discovery, Service Mapping, Event Management) OR ITAM (HAM & SAM) • Integrate ServiceNow with third-party systems and data sources. • Customize and configure ServiceNow modules, workflows, and catalog items. • Work with stakeholders to gather requirements and translate them into technical solutions. Must-Have Skills: • 4 to 8 years of experience in ServiceNow development. • Deep understanding of ServiceNow ITOM (especially Discovery and Service Mapping) OR ITAM (HAM & SAM) • Solid experience with CMDB architecture and CI relationships. • Strong problem-solving and debugging skills. • ServiceNow Certified Implementation Specialist ITSM/ITOM/ ITAM.

Key Responsibilities : Discovery and Event Management: Implement and manage ServiceNow Discovery to identify and maintain Configuration Items (CIs). Investigate issues with ServiceNow discovery and working on resolving them Add new attributes to CI classes based on requirements Configure and optimize ServiceNow Event Management, including integrations with third-party monitoring tools. Diagnose and resolve complex discovery and event management issues. CMDB Management and Enhancement: Manage and enhance the Configuration Management Database (CMDB), ensuring alignment with the Common Service Data Model (CSDM). Configure and maintain reports/dashboards (including CMDB health metrics & preferences configuration) Monitor data populated on CMDB health dashboard and CMDB & CSDM data foundations dashboard. Taking actions like working on deduplication tasks, stale tasks etc. to improve the data quality. Configure policies on CMDB data manager Implement advanced CMDB features, including Agent Client Collector (ACC) and service mapping for application and infrastructure components. Integration and Customization: Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like AD, MID Servers, and cloud environments. Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. Mandatory Qualifications: ServiceNow ITOM Expertise: Proven experience in implementing and managing ServiceNow Discovery and Event Management solutions. CMDB Knowledge: Strong understanding of the CMDB lifecycle, including discovery, service mapping, and CI data integrity. Integrations: Hands-on experience with REST, SOAP, and API integrations for systems like AD, MID Servers, and credential stores. Technical Skills: Proficiency in JavaScript and the ability to develop custom patterns and workflows. Cloud Infrastructure: Experience with cloud-native infrastructure and cloud discovery tools. CSDM Framework: Strong knowledge of the Common Service Data Model (CSDM). Overall minimum 7-8 years of experience with excellent communication skills

Job Description Fastenal India is looking for highly motivated individual who will play a key role as Servicenow ITOM Senior Software Engineer in our Team at Bangalore Location. This individual will be involved in the implementation of new modules/customizations of the existing ones in the ServiceNow ecosystem. Responsibilities The duties and responsibilities of this position include, but are not limited to: Strong Technical and Business background in Information technology. Performed such role as ServiceNow ITOM Developer, ServiceNow ITOM Lead, Senior ITOM Consultant and similar roles. Participating in the development of business requirements ensuring a thorough understanding of business needs and processes Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations Continuously monitor application performance and ServiceNow recommended patches & upgrades Assist with product roadmap & business capabilities that align with the application Experienced in leading ServiceNow implementation with rich experience in ITOM, SPM and ITSM modules such as IM, PM, CM, & Catalog along with integrations and CMDB, Asset Management, Discovery, Service Mapping Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects Drive continuous improvements of our implementation methodology and service offerings based on business needs Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice Thorough understanding of ITIL processes, including Incident, Problem, Configuration Management, ITOM and Asset Management Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features Participation in the full software development life cycle: Analysis, Design, Coding, Testing and Promotion into Production Required Position Qualifications Bachelor's degree in computer science or related preferred 5-7 years of relevant experience Implementation experience around CMDB, ServiceNow Discovery & Service Mapping Design and implement new functionality using Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes etc. Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB Experience in JavaScript, glide scripting, Angular JS, HTML, Ajax, CSS. Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications. Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. Experience developing SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes Preferred Position Qualifications Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow Integration of disparate systems using SOAP and REST APIs Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management) High level of expertise in multiple system environments Works effectively in a team-oriented, collaborative environment

Back At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru Summary We're seeking someone to join our Discovery Operations team as a ServiceNow Discovery Administrator to manage and optimize the ServiceNow Discovery (ITOM) module, with expertise in MID Server Installation, ACC agent management, automation and orchestration tools and DevOps tool sets Key Responsibilities Contribute to the functioning of complex projects and initiatives Act as a subject matter expert in infrastructure architecture and design Provide technical support in designing and implementing new onboarding of network discovery Interact regularly with team members and occasionally leadership on a range of topics Drive automation initiatives to streamline operations and increase efficiency Lead root cause analysis and post-incident reviews to drive continuous improvement System Maintenance and Troubleshooting Perform routine maintenance tasks, including system health checks, patch management, and performance tuning Monitor and manage system updates, annual upgrades, and patches to maintain platform security and performance Troubleshoot and resolve incidents and service requests related to the ServiceNow platform Platform Customization and Development Customize and configure the platform, including the employee portal, workflows, forms, and reports, to meet IT and business requirements Develop and implement custom applications, modules, and system integrations based on organizational needs Collaborate with stakeholders to gather requirements and translate them into functional solutions Help develop and ensure adherence to best practices for update set promotion between instances Maintain thorough documentation of customizations and configurations Required Skills ServiceNow Discovery Expertise In-depth knowledge of ServiceNow Discovery, including configuration, customization, and troubleshooting Configuration and CustomizationAbility to configure and customize ServiceNow Discovery to meet specific organizational needs TroubleshootingSkills to diagnose and resolve issues that arise during the discovery process Probes and SensorsUnderstanding of how to use and customize probes and sensors to collect and process data PatternsKnowledge of creating and modifying discovery patterns using Neebula Discovery Language (NDL) CMDB Management: Understanding of Configuration Management Database (CMDB) principles and best practices Data IntegrityEnsuring the accuracy and completeness of data within the Configuration Management Database (CMDB) Relationship MappingUnderstanding and maintaining relationships between Configuration Items (CIs)2 Network and Infrastructure Knowledge: Familiarity with network protocols, server infrastructure, and cloud environments Network ProtocolsFamiliarity with protocols such as TCP/IP, SNMP, and SSH1 Server InfrastructureUnderstanding of server types, virtualization, and cloud environments Virtual NetworksConfiguring and managing virtual networks, subnets, and VPNs within cloud environments Load Balancing and ScalingSetting up load balancers and auto-scaling groups to ensure high availability and performance Analytical Skills Problem-Solving: Identifying and resolving issues during the onboarding process Issue IdentificationQuickly identifying and diagnosing issues during the discovery process Root Cause AnalysisConducting thorough analyses to determine the causes of problems Performance Tracking: Monitoring EffectivenessUsing metrics and KPIs to track the success of onboarding programs Data AnalysisAnalyzing data to identify trends and areas for improvement1 Continuous Improvement: Feedback ImplementationGathering and incorporating feedback to enhance onboarding strategies Process OptimizationContinuously refining processes to improve efficiency and effectiveness NICE TO HAVE Technical Skills Cloud Platform Expertise AWS, Azure, Google CloudProficiency in major cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) ServiceNow IntegrationExperience integrating ServiceNow with these cloud platforms to automate discovery and asset management Scripting and Automation: Proficiency in JavaScript and ServiceNow's scripting environment to automate tasks and workflows JavaScript ProficiencyWriting and debugging scripts within the ServiceNow environment AutomationCreating automated workflows to streamline discovery processes Integration Knowledge: Experience integrating ServiceNow with other systems and tools using APIs and web services APIs and Web ServicesExperience integrating ServiceNow with other systems using REST and SOAP APIs1 MID Server ManagementSetting up and managing MID Servers for secure communication between ServiceNow and other systems1 API Management: REST and SOAP APIsSkills in developing, managing, and integrating APIs for seamless communication between ServiceNow and cloud services2 API SecurityEnsuring secure API interactions and managing authentication and authorization Interpersonal Skills CommunicationAbility to explain technical concepts clearly to both technical and non-technical team members CollaborationWorking effectively with cross-functional teams, including IT, security, and operations Training and SupportProviding guidance and support to new users and team members Adaptability FlexibilityAdapting to different team dynamics and individual needs Learning AgilityStaying updated with the latest ServiceNow features and best practices Change ManagementManaging and facilitating change within the team Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5+ Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

The Servicenow ITSM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Servicenow ITSM domain.

**Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** *Please don't just apply if you don't have 8 years in Service now ,Value the others'r time and skip applying you are not fall under the below criteria* Job Title: Freelance ServiceNow Engineer (8+ yrs) Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Role Overview: We are looking for a highly skilled and experienced ServiceNow professional (8+ years) to join our freelance technical interview panel . As a Panelist, youll play a critical role in assessing candidates for ServiceNow Developer, Admin, and Architect roles by conducting deep technical interviews and evaluating hands-on expertise, problem-solving skills, and platform knowledge. This is an excellent opportunity for technically strong freelancers who enjoy sharing their expertise, influencing hiring decisions, and working flexible hours remotely. Key Responsibilities: Conduct live technical interviews and evaluations over video calls (aligned to EST hours) Assess candidates practical expertise in: Core ServiceNow modules (ITSM, CMDB, Discovery, Incident/Change/Problem) Custom application development & configuration Client/Server-side scripting (JavaScript, Business Rules, UI Policies, Script Includes) Integrations (REST/SOAP APIs, Integration Hub) Flow Designer, Service Portal, ACLs, ATF, and CI/CD practices Review coding tasks and scenario-based architecture questions Provide detailed, structured feedback and recommendations to the hiring team Collaborate on refining technical evaluation criteria if needed Required Skills & Experience (Advanced Technical Expertise): 10+ years of extensive hands-on experience with the ServiceNow platform in enterprise-grade environments Strong command over ServiceNow Core Modules : ITSM, ITOM, CMDB, Asset & Discovery, Incident/Change/Problem/Knowledge Management Proven expertise in custom application development using scoped apps, App Engine Studio, and Now Experience UI Framework Deep proficiency in ServiceNow scripting , including: Server-side : Business Rules, Script Includes, Scheduled Jobs, GlideRecord, GlideAggregate Client-side : UI Policies, Client Scripts, UI Actions, GlideForm/GlideUser APIs Middleware logic for cross-platform communication and custom handlers Experience implementing Access Control Lists (ACLs) with dynamic filters and condition-based restrictions Expert in Service Portal customization using AngularJS widgets, Bootstrap, and custom REST endpoints Proficient in Integration Hub , Custom REST/SOAP APIs , OAuth 2.0 authentication, MID Server integrations, external system integration (e.g., SAP, Azure, Jira, Dynatrace, etc.) Hands-on with Flow Designer , Orchestration , and Event Management Expertise in ServiceNow CMDB , CI Class modeling, reconciliation rules, identification/normalization strategies, and dependency mappings Familiarity with ServiceNow Performance Tuning : Scheduled Jobs optimization, lazy loading, database indexing, client/server execution efficiency Working knowledge of Automated Test Framework (ATF) and integration with CI/CD pipelines (Jenkins, Git, Azure DevOps) Understanding of ServiceNow DevOps , version control, scoped app publishing, and update set migration best practices Knowledge of Security Operations (SecOps) and Governance, Risk & Compliance (GRC) is a plus Experience guiding architectural decisions, governance models, and platform upgrade strategies Prior experience conducting technical interviews, design evaluations , or acting as a technical SME/panelist Excellent communication and feedback documentation skills able to clearly explain technical rationale and candidate assessments Comfortable working independently and engaging with global stakeholders during USA EST hours (after 8 PM IST)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Testing - Knowledge of test automation using ATF. Should be able to do Test Case Design, Test Planning and Test Strategies. Understand the requirements, prepare test plans, test cases, execute & report. Ability to write test cases and test scenario, review, run and generate test reports Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Experience in ATF testing. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

More than 4 years experience in Discovery / ITOM domain on ServiceNow platform. Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have Basic knowledge and awareness of various other modules like ITBM and security More than 4 years experience in Discovery / ITOM domain on ServiceNow platform. Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills.

ServiceNow MID Server Support Specialist Company: NexusNow.ai Location: PAN India (Remote | Hybrid) Job Type: Full-time | Immediate Joiners Preferred About NexusNow.ai NexusNow.ai is a fast-growing ServiceNow consulting and implementation partner driving enterprise digital transformation through intelligent automation and platform-led innovation. Our mission is to create impact at scale and were seeking top ServiceNow talent to join us on that journey. Role Overview We are hiring a ServiceNow MID Server Support Specialist who will be responsible for managing, maintaining, and optimizing MID Servers across complex, enterprise-scale ServiceNow environments. You will play a critical role in ensuring seamless and secure integrations between ServiceNow and external systems like LDAP, SCCM, and cloud platforms. Key Responsibilities MID Server Management Deploy, configure, and maintain MID Servers across multiple enterprise environments (AT&T or similar scale). Monitor MID Server health, availability, and performance using native and custom tools. Troubleshoot failures related to connectivity, authentication, certificates, and firewalls. Integration Support Facilitate integrations with systems such as LDAP, SCCM, Orchestration, Discovery , and third-party APIs . Collaborate with development and platform teams to configure MID Servers for optimal integration performance. Ensure secure and efficient data flow across internal and external systems. Security & Compliance Implement best practices for MID Server hardening, certificate management, and encryption. Conduct periodic audits to ensure alignment with enterprise-grade security policies (ASPS or similar). Monitoring & Optimization Leverage Performance Analytics , logs, and clustering strategies to optimize MID Server usage. Proactively identify bottlenecks and implement enhancements for better scalability. Incident & Change Management Resolve MID Server-related incidents within defined SLAs. Coordinate upgrades, patches, and release planning to minimize disruption to ongoing operations. Required Qualifications Strong hands-on experience managing ServiceNow MID Servers in large environments ServiceNow Certified System Administrator (CSA) Proficient with ServiceNow Discovery , Orchestration , and Integration Hub Experience with LDAP, SCCM, REST/SOAP, and other enterprise systems Good understanding of Windows/Linux , networking protocols , and firewall/proxy configurations Experience with scripting in PowerShell , Python , or Shell Familiarity with ITIL processes (Incident, Change, Problem Management) Strong analytical and troubleshooting skills with the ability to work independently Preferred Qualifications 3+ years of hands-on ServiceNow Administration experience Exposure to multi-instance , multi-tenant ServiceNow environments Familiarity with cloud environments like AWS , Azure , and related integrations Experience in managing integrations in highly regulated, secure enterprise networks Why Work With Us? Work on high-impact, enterprise-scale ServiceNow programs Upskilling & certifications support Exposure to cutting-edge integrations and automation use cases A collaborative and innovation-driven culture Interested? Lets Connect! careers@nexusnow.ai | www.nexusnow.ai Apply today and be part of the ServiceNow revolution!

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Roles & Responsibilities We are seeking a Service Mapping Architect to lead the implementation and optimization of Service Mapping within the Business Observability practice. This role focuses on designing, deploying, and maintaining accurate end-to-end service maps in ServiceNow to enhance visibility, impact analysis, and operational awareness. The ideal candidate is a strategic thinker and hands-on expert who can bridge the gap between business services and IT infrastructure to drive observability, resilience, and performance insights. Service Mapping Design & Architecture: Architect and implement scalable service mapping solutions in ServiceNow to reflect accurate application service topologies. Define service models, patterns, and discovery methods for complex and distributed applications (on-premise and cloud-based). Ensure services are aligned with business functions and observability goals. Discovery & Integration: Lead the configuration and tuning of MID Servers, Discovery probes, and patterns to capture CI and relationship data. Integrate Service Mapping with ITOM, CMDB, and external monitoring platforms to enrich visibility. Automate and maintain discovery schedules to ensure up-to-date and accurate service maps. Business & Technical Alignment: Collaborate with application owners, infrastructure teams, and business stakeholders to identify critical services and dependencies. Translate business requirements into technical service mapping strategies that support incident response, change impact, and SLA adherence. Support efforts in root cause analysis, incident correlation, and service health monitoring by providing actionable service topology views. Governance & Optimization: Implement governance standards for service map quality, CI integrity, and data lifecycle. Continuously improve mapping accuracy through tuning, pattern creation, and service audits. Define KPIs and health metrics related to service visibility, business impact, and configuration compliance. Documentation & Enablement: Create and maintain technical documentation, service mapping designs, and standard operating procedures. Mentor and enable platform users and support staff on service mapping features, capabilities, and best practices. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 12 + years hands on software development experience in ServiceNow , IT Operations or Architecture roles, with deep expertise in ServiceNow Service Mapping. ServiceNow Certified Implementation Specialist – Service Mapping. Understanding of the Service Operation Workspace. Proven experience implementing Service Mapping in complex enterprise environments. Strong knowledge of ServiceNow Discovery, MID Servers, and CI relationships within the CMDB. Expertise in TCP/IP, ports and protocols, application flow, and data dependency mapping. Familiarity with cloud infrastructure (AWS, Azure, GCP) and hybrid application environments. Skilled in pattern design and troubleshooting service map issues. Excellent problem-solving, architecture design, and communication skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – Service Mapping ServiceNow Certified Implementation Specialist – Discovery Experience with ITOM Visibility and Performance Analytics Knowledge of Observability platforms (e.g., Datadog, Dynatrace, New Relic, AppDynamics) Exposure to CI/CD pipelines and DevOps toolchains Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Ideally, we are looking for someone with 5+ yrs in Discovery, Service Mapping and ITOM capabilities. Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms Required Candidate profile Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Call Vikas - 8527840989 vikasimaginators@gmail.com

Dear Candidature, We have an Openings for ServiceNow ITOM Developer with ATOS. Exp: 5 to 18 Years Location : Bangalore ,Mumbai, Pune and Chennai Job Description : More than 4 years experience in Discovery / ITOM domain on ServiceNow platform. Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have Basic knowledge and awareness of various other modules like ITBM and security If your interested kindly share the resume to shaik.noorani@atos.net with below details : Exp : Rel.Exp : CCTC : ECTC : Notice : Reason for Change: Any Offer in hand:

Job Title : ServiceNow SecOps Vulnerability Response SME Duration : 12 Months (Contract) Location Options : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore Work Mode : Full Time (As per company timings) Relevant Experience : 5+ Years in ServiceNow SecOps Notice Period : Immediate Joiners Only Background Verification : Mandatory (No JNTU Candidates) Job Description : We are seeking a ServiceNow SecOps Vulnerability Response SME with strong hands-on experience in Security Operations, especially in the Vulnerability Response module. The ideal candidate should also be proficient in ITSM modules and integrations. Responsibilities : Implement ServiceNow Security Operations: Vulnerability Response & Configuration Compliance. Design and configure catalog items, record producers, and workflows. Integrate vulnerability scanning tools with ServiceNow. Customize ServiceNow using scripting (JavaScript, Glide, Jelly). Automate processes using ServiceNow Orchestration. Load and maintain data between ServiceNow and external systems. Perform system and integration testing, monitor application health and compliance. Participate in Agile development processes and client discussions. Required Skills : Strong hands-on in ServiceNow Security Operations (Vulnerability Response) . Proficient in ITSM modules (Incident, Problem, Change, CMDB, Asset). Experience with integrations (REST, SOAP, MID server). Solid scripting skills in JavaScript , HTML , XML , AJAX , Jelly . Understanding of CMDB , Discovery , and related integrations. Experience working in Agile teams. Certification: ServiceNow Certified Application Developer (Preferred). Eligibility : Experience: 7+ Years (with 5+ years in relevant ServiceNow modules) Immediate joiners only. Must pass BGV. (Note: Candidates from JNTU not eligible)

Job Summary: Seeking an experienced ServiceNow ITOM Developer to design, implement, and optimize IT Operations Management (ITOM) solutions. Key focus areas include Discovery, Service Mapping, Event Management, and Orchestration. Responsibilities: Configure and customize ITOM modules and workflows. Develop integrations using APIs, MID servers, and other tools. Optimize CMDB for accurate asset and service data. Troubleshoot ITOM configurations and ensure system performance. Collaborate with stakeholders to align ITOM solutions with business needs. Qualifications: Bachelor's degree in IT or related field. ServiceNow ITOM experience (Discovery, Service Mapping, Event Management). Proficient in scripting (JavaScript, PowerShell, Python). Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure. Preferred Skills: ServiceNow ITOM certification. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with DevOps tools. Key Skills: ITOM module configuration and CMDB optimization. Integration development and API usage. Troubleshooting and performance tuning.

Role & responsibilities Build platform capabilities utilizing Flow Designer, custom code and integrations with external systems Work platform tickets and incidents as the come in Maintain Instance stability and security Ideate new capabilities and train existing staff on continuing eduction Perform other duties, as assigned. Preferred candidate profile EDUCATION: Degree Level FIELD OF STUDY: Major; Concentration EXPERIENCE: 4-8 years of demonstrable proficiency on ServiceNow CERTIFICATION(S): System Administrator and Application Developer KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms. Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Ability to handle multiple workstreams efficiently and with clear communication of expectations and status. Ability to provide education to junior skillset team members across global positions. Capable of delivering documentation and training on areas of interest on ServiceNow capabilities. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to apply: https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Software-Engineer_HR-17049 And Share your Cv on Anjali.panchwan@mcmcg.com

Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of hands-on development experience with ServiceNow platform . Proficiency in JavaScript, HTML, CSS, and ServiceNow's scripting environment. Experience with multiple ServiceNow modules such as: IT Service Management (ITSM) IT Operations Management (ITOM) Customer Service Management (CSM) Human Resources Service Delivery (HRSD) Security Operations (SecOps) Governance, Risk, and Compliance (GRC) Software Asset Management (SAM) CMDB and Discovery Strong experience with ServiceNow Studio , Flow Designer , IntegrationHub , and Performance Analytics . Experience integrating ServiceNow with external tools (e.g., Azure AD, Jira, SCCM, Okta). ServiceNow certifications (e.g., CSA, CAD, CIS in one or more modules) is required

About The Role We are looking for a skilled CMDB (Configuration Management Database) Developer to design, implement, and maintain CMDB solutions that ensure accurate and efficient IT asset and configuration management. The ideal candidate will have hands-on experience with ServiceNow CMDB , ITIL best practices, and integrations with various IT systems. Key Responsibilities: Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CM DB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Primary Skills Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist CMDB . Experience with cloud infrastructure CMDB integrations (AWS, Azure, GCP). Knowledge of networking concepts, IT asset management (ITAM), and security compliance . Experience with CMDB migration or large-scale data transformation projects . Education: Bachelors/Masters degree in Computer Science, Information Technology, or a related field.

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is looking for four experienced ServiceNow Technical Consultants to support a global implementation project with a strong focus on Customer Service Management (CSM) and Order Management for Telecom (OMT) . The engagement begins in June and requires hands-on development experience in one or both modules. Youll be working closely with global teams, contributing to custom development, platform configuration, and process optimization. Candidates with strong expertise in either CSM or OMT are welcome, though prior experience in both will be preferred. Key Responsibilities: Configure, develop, and customize ServiceNow CSM and/or OMT modules according to project requirements. Build features such as case management, agent workspace, SLAs, entitlements, product catalogs, and order workflows. Develop service catalog items, order fulfillment processes, and customer service automation flows. Create REST and SOAP integrations with external platforms and manage data synchronization via Integration Hub. Write clean, efficient JavaScript code using Glide APIs, Business Rules, UI Policies, and Flow Designer. Implement security controls, access policies, and governance best practices across the platform. Participate in agile ceremonies including sprint planning, reviews, and retrospectives, contributing actively to backlog grooming and delivery estimation. Conduct unit testing, code reviews, and support QA/UAT for release management. Collaborate with cross-functional global teams and business stakeholders for requirements analysis, solution demos, and feedback incorporation. Maintain detailed technical documentation including design specs, workflows, and knowledge transfer guides. Required Skills and Experience: Customer Service Management(CSM) experience is mandatory. Strong knowledge of ServiceNow development and customization , including workflows, UI actions, and business rules. Experience with ServiceNow integrations using REST/SOAP APIs, Integration Hub, and external system connectors. Exposure to Service Bridge and Attribute-Based Case Routing (preferred). Knowledge of Order Management for Technology Providers (OMT) (preferred). Hands-on experience in scripting (JavaScript, Glide APIs), UI customization, and ServiceNow administration . Understanding of ServiceNow data models, security architecture, and platform governance . Ability to troubleshoot, debug, and optimize ServiceNow applications for better performance. Strong problem-solving skills, attention to detail, and ability to work in offshore teams . Certifications: CIS-CSM (Certified Implementation Specialist CSM) Suite - Order Management - Telecom, Media, Technology Professional CSA, CAD Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.

Location- Pan India Roles & Responsibilities: - Design and develop ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to ensure successful cloud migration and implementation projects. - Assist in defining requirements and designing applications to meet business process and application requirements. - Provide technical expertise and guidance to team members and stakeholders on ServiceNow IT Service Management applications. - Ensure the quality and integrity of ServiceNow IT Service Management applications through testing and debugging.Role & responsibilities