Job Description

Role: -ServiceNow Developer Exp:-6-11 yrs Location: -Hyderabad Skills:- ServiceNow development, Integrations-Rest/soap, HRSD ,CSM Modules Please share your resumes to jyothsna.g@technogenindia.com, Job Description: - Core Development Expertise Advanced Scripting: Mastery of JavaScript, Glide Script, and ServiceNow APIs to design complex workflows and customizations. Custom Application Development: Experience in building scalable and maintainable custom applications using ServiceNow Studio and App Engine. UI/UX Enhancements: Strong ability to customize user interfaces using Service Portal, UI Builder, or custom widgets. Extensibility: Expertise in creating and managing Script Includes, Business Rules, UI Actions, and Flow Designer for dynamic workflows and logic. Integration Skills Integration Hub Expertise: Proven ability to design and implement integrations using ServiceNow's Integration Hub, MID Servers, and external APIs. API Development: Strong understanding of REST/SOAP APIs, webhooks, and JSON/XML payloads for seamless system-to-system communication. Third-Party Integrations: Experience integrating with tools like Workday, Jira, Azure DevOps, Splunk, and other enterprise systems. Data Migration: Knowledge of ETL processes and handling large-scale data integrations securely and efficiently. Reporting and Analytics Performance Analytics: Capability to set up KPIs, dashboards, and analytics for tracking platform performance and business metrics. Custom Reporting: Ability to design actionable, role-specific reports tailored for leadership and operational teams. Predictive Insights: Experience with leveraging ServiceNow's AI/ML capabilities for trends and predictive analysis. ITSM, ITOM, SAM, SecOps and HRSD Expertise ITSM: Deep knowledge of Incident, Problem, Change, Request Management, and Knowledge Management workflows. ITOM: Hands-on experience with Discovery, CMDB modeling, Event Management, and Orchestration for operational excellence. HRSD: Proficiency in setting up HR Case Management, Employee Service Center, and lifecycle events. Software Asset Management (SAM): Ability to configure and manage SAM Pro, including compliance tracking, software usage analysis, and optimization. Security Operations: Ability to configure and manage Configuration Compliance and Vulnerability response modules Dual Role Competency: Demonstrated ability to balance operational responsibilities (e.g., troubleshooting, maintenance) with development tasks such as module customization and enhancements. Show more Show less