Servicenow Developer

Dear Candidte,

PFB the JD:

ServiceNow Developer

• 46 years

  of hands-on ServiceNow development experience.
• Strong experience with

  ITSM and CSM modules

  (Incident, Problem, Change, Knowledge, Case Management, Customer Portal).
• Proven expertise in

  ServiceNow integrations

  (Integration Hub, APIs, web services, 3rd-party apps).
• Practical experience with

  Now Assist

  features (Resolution Notes, Generative AI for search and case deflection).
• Proficiency in

  JavaScript, Glide API, Flow Designer, and Business Rules, UI Policies/Actions

  .
• Strong experience in

  Catalog

  Development.
• Strong knowledge of

  Service Portal/Employee Center customization

  .
• Understanding of

  CMDB, Discovery, and data modeling concepts

  .
• Experience with

  Agile methodologies

  and tools (JIRA, Azure DevOps).
• Excellent problem-solving skills and ability to work in a fast-paced environment.

Preferred certifications

ServiceNow Certified System Administrator (CSA) or CAD Certification

ServiceNow Architect

• 8 to 10 years

  of ServiceNow experience, with at least

  4+ years as an Architect

  .
• Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations.
• Deep expertise in

  ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog)

  .
• Strong experience in

  CSM (case management, portals, omni-channel integrations)

  .
• Hands-on knowledge of

  GRC (Policy & Compliance, Risk, Audit, Vendor Risk)

  .
• Proven experience with

  CMDB, Discovery, Service Mapping, and data reconciliation

  .
• Strong understanding of

  integration architecture

  using Integration Hub, APIs, and enterprise connectors.
• Expertise in

  ServiceNow platform architecture, scripting, and performance optimization

  .
• Familiarity with

  Now Assist (GenAI)

  , Virtual Agent, Predictive Intelligence, and automation features.
• Expertise in Architecting solutions using

  Integration Hub, REST/SOAP APIs, MID Servers, web services, and enterprise middleware (MuleSoft, Dell Boomi, etc.)

  .

• Expertise hands-on solutioning

  when needed (prototyping, technical POCs, troubleshooting).
• In-depth knowledge of

  ServiceNow security model (ACLs, encryption, RBAC)

  .
• Strong knowledge of

  ITIL and enterprise architecture frameworks

Preferred certifications

ServiceNow Certified System Administrator (CSA).

ServiceNow Certified Implementation Specialist (CIS) ITSM, CSM, GRC.

Interested candidates please drop your resume through

gayathri.arunagiri@movate.com

Regards,

Gayathri Arunagiri