Servicenow Architect

Sonata Software

9 - 14 years

20 - 35 Lacs

hyderabad chennai bengaluru

Posted:3 days ago| Platform:

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Skills Required

servicenow itsm cmdb itom csm architecture

Work Mode

Hybrid

Job Type

Full Time

Job Description

About the role

ServiceNow Architect

You will work closely with global stakeholders to design and deliver scalable, secure, and high-performance solutions that automate operational workflows, support regulatory compliance, and improve service delivery in a highly regulated environment

Your skills and experience

12+years of IT experience, with 6+ years of hands-on ServiceNow development
Proven experience delivering ServiceNow solutions across CSM, ITSM and at least one of: ITOM, HRSD.
Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow.
Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery.
Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers.
Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices.
Excellent communication, stakeholder engagement, and leadership abilities.
Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules.
Good understanding of Investment Banking operations, support workflows, and regulatory environments
Experience with Performance Analytics, Reporting, and ServiceNow Best Practices
Ability to work with cross-functional and geographically distributed teams
Strong debugging, problem-solving, and communication skills
Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance
Excellent analytical and communication skills with the ability to work independently and in teams
Day-to-day reporting.

Preferred Qualifications:

ServiceNow Certifications (Certified System Administrator, Certified Application Developer)

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