ServiceNow Architect

IBU Consulting

10 - 15 years

12 - 16 Lacs

hubli mangaluru mysuru bengaluru belgaum

Posted:3 days ago| Platform:

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Skills Required

solution design architecture business analyst enterprise architecture data modeling itsm architectural design javascript technical leadership stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Serve as the technical authority on ServiceNow architecture, design, and best practices.
Define and drive the overall platform strategy, roadmap, and governance.
Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications.
Ensure platform scalability, security, performance, and integrations with other enterprise systems.
Provide technical leadership in solution design workshops, architecture reviews, and governance boards.
Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.
Mentor and guide ServiceNow developers and administrators on technical best practices.
Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements.
Ensure compliance with enterprise architecture, security, and regulatory requirements.

Required Qualifications

10+ years of IT experience with at least 8 years in ServiceNow architecture, development, and implementation.
Strong experience with ServiceNow ITSM and at least 2 other modules (ITOM, ITAM, HRSD, CSM, GRC, SecOps).
Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.).
Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
Knowledge of ITIL/ITSM processes and best practices.
Experience designing and implementing CMDB and Discovery.
Excellent problem-solving, communication, and stakeholder management skills.

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