Job Description

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Servicenow Architect Qualification : BE /B.tech Relevant Experience : 13 to 20 Years Must Have Skills : Below are the major responsibilities : Configure ServiceNow HRSD modules to meet the precise requirements of client (OOTB). Cultivate strong relationships with HR stakeholders and clients, serving as a trusted advisor on HRSD solutions. Understanding of ITIL concepts when it comes to continuous improvement and maintaining a sustainable infrastructure through change management protocols. Understanding the client requirement and create HR services and record producers. Should be Knowing REST/SOAP Integration and should have hands on experience for the same. Customer service oriented, ability to meet defined SLAs, Project Management experience and familiar with Agile & Scrum methodologies. providing demos of the OOB HRSD modules, mapping client existing HR processes to ServiceNow HRSD capabilities to provide. Implement the Human Resources application in order to set up HR data. Configure applications to work with the organisation's HR processes. Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub. Identify opportunities for process improvement, automation, and the adoption of HR best practices within client organizations. Assist in integration testing. Support customers during UAT. Contribute to building and implementing technical best practices and procedures. Good to Have Skills : A strong team player comfortable in a cross-cultural and diverse operating environment Result oriented and ability to deliver under tight timelines Ability to successfully resolve conflicts in a globally matrix driven organization Excellent communication and collaboration skills Location : Pune CTC Range : As per market standards Notice period : Immediate-90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in