72 Service Standards Jobs - Page 3

As a seasoned Chief Customer Officer (CCO) with strong experience in the mobile industry, you will be leading customer service operations at our mobile repair centre in Hyderabad. Your main responsibility will be to ensure a seamless customer experience, enhance service standards, and boost customer satisfaction and loyalty across all touchpoints. Your key responsibilities will include overseeing end-to-end customer service operations at the repair centre, ensuring timely and quality resolution of customer issues, complaints, and escalations, developing and implementing customer service protocols, SOPs, and feedback systems, monitoring daily customer interactions across walk-ins, calls, and ...

As an F&B Executive at The Fresh Factory, you will play a crucial role in ensuring that our customers experience clean eating, mindful living, and exceptional hospitality. Your responsibilities will include supervising daily caf and retail operations, maintaining high standards of food quality, presentation, and hygiene, managing inventory and supplier coordination, leading and motivating the service team, collaborating with the kitchen team on seasonal and specialty menus, and handling guest feedback professionally. To excel in this role, you should have at least 2 years of experience in F&B operations, preferably in premium caf or restaurant setups. You should possess a strong knowledge of...

Company Description SaltStayz redefines hospitality with modern accommodation experiences tailored for professionals, travelers, and millennials. Our properties, located in key urban areas, offer comfortable and stylish stays. Known for our blend of comfort, sophistication, and personalized service, SaltStayz delivers exceptional experiences with regional charm. We are a dedicated team of professionals passionate about hospitality and innovation, constantly seeking creative individuals to join our growing family. Role Description This is a full-time, on-site role located in Gurgaon for a Food and Beverage Captain. The Food and Beverage Captain will oversee daily operations of the food and be...

The role of Food and Beverage Captain (Banquet) at The Amore in Surat involves supervising banquet operations, maintaining high service standards, ensuring exemplary food service, and providing excellent customer service. You will be responsible for organizing staff, coordinating with the kitchen, ensuring timely service, and addressing customer inquiries and concerns. To excel in this role, you should possess supervisory skills to lead and manage staff effectively, knowledge of maintaining high service standards, experience in food service operations and safety standards, excellent customer service skills to handle inquiries and complaints, strong verbal and written communication skills, at...

This is a full-time on-site role for a Food and Beverage Supervisor located in Gurugram. As a Food and Beverage Supervisor, you will be responsible for overseeing daily operations in the food and beverage department. Your main duties will include supervising staff, enforcing service standards, ensuring quality food service, and maintaining exceptional customer service. You will be required to schedule shifts, train employees, monitor inventory levels, and address customer complaints and feedback in a timely manner. Collaboration with kitchen and wait staff is essential to ensure coordinated and efficient service. To excel in this role, you must possess supervisory skills and the ability to l...

The Food and Beverage Captain position entails overseeing the dining area to guarantee a high level of customer satisfaction. Your responsibilities include supervising staff, ensuring service standards are maintained, managing food service operations, and delivering exceptional customer service. You should possess strong supervisory skills, proficiency in food service management, excellent communication skills, and a commitment to superior customer service. Prior experience in the hospitality industry would be advantageous. The role demands the ability to perform effectively under pressure and in a fast-paced environment. To qualify for this role, you should hold a Bachelor's degree in Hotel...

As a Food and Beverage Supervisor at Ajanta Hotel Juhu, located in Mumbai, Maharashtra, India, you will be responsible for overseeing the daily operations in the food and beverage department. Your role will involve ensuring adherence to service standards, maintaining excellent customer service, and managing staff effectively to deliver exceptional food service to guests. Your key responsibilities will include coordinating with chefs and management to streamline operations, ensuring proper food service delivery, and upholding the reputation of Ajanta Hotel Juhu as a renowned hospitality company known for its exceptional service and pleasant ambiance. Your leadership abilities and supervisory ...

As the IT Supervisor, you will assume full responsibility for the efficient operation in the following: Plan, coordinate, and implement network security measures to protect data, software, and hardware. You will operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Ensure to perform routine network startup and shutdown procedures and maintain control records. Design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Monitor network perfo...

As a member of our team, you will play a pivotal role in ensuring a positive and memorable dining experience for our guests. Your responsibilities will include warmly welcoming and acknowledging guests, offering menu recommendations, and addressing any inquiries they may have about our food and beverage offerings. In addition, you will handle special requests, dietary preferences, and guest complaints with the utmost professionalism. To maintain a seamless dining service, you will oversee table assignments, ensuring a steady flow of guests to our service team. You will be responsible for accurately taking and transmitting orders to the kitchen or bar promptly. Monitoring the service staff to...

Roles & Responsibility Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Acco...

You will be responsible for overseeing the dining area at Round The Global Diner in Thrissur to ensure a high level of customer satisfaction. Your role will involve supervising staff, ensuring service standards are met, managing food service operations, and providing superior customer service. This is a full-time, on-site position requiring strong supervisory skills, proficiency in food service management, excellent customer service and communication skills. Experience in the hospitality industry is preferred, along with the ability to work well under pressure and in a fast-paced environment.,

Job Description As a Food and Beverage Supervisor at HCG Hospitals, you will play a crucial role in overseeing day-to-day operations and maintaining service standards to ensure exceptional customer service. Located in Ahmedabad, this full-time on-site position requires strong supervisory skills, experience in food service, and a dedication to upholding high service standards. Your responsibilities will include supervising the food and beverage team, ensuring compliance with health and safety regulations, and fostering effective communication between departments. Your excellent organizational and leadership abilities will be essential in managing food service and addressing customer needs pro...

About Daily Bowl: Daily Bowl is a pioneering vegan casual dine-in and subscription-based restaurant located in Surat. We are committed to providing wholesome, delicious, and convenient plant-based meals through our serene dine-in space and innovative daily subscription services. We take pride in our fixed daily menus for subscriptions, as well as our commitment to using high-quality ingredients and sustainable practices. We are seeking a highly motivated, quick-learning, and enthusiastic individual to join us as our Restaurant Manager. This is a fast-paced environment that demands a proactive and hands-on approach. The Restaurant Manager will be responsible for the day-to-day operations of t...

As a Food and Beverage Supervisor at Plantain Leaf Restaurant UAE in Chennai, you will be responsible for overseeing daily operations, ensuring service standards are met, managing food service activities, providing exceptional customer service, and maintaining effective communication. Your role will require supervisory skills and a focus on service standards, along with proficiency in food service and customer service. Strong communication skills are essential for coordinating with the team and delivering a high level of customer satisfaction. To excel in this position, you should have experience in the food and beverage industry and demonstrate the ability to lead a team in a fast-paced env...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk, ensuring an optimal level of service and care for all hotel guests and visitors. We are looking for a highly organized and customer-focused Duty Manager to join our team at Ibis Kolkata, India. As a Duty Manager, you will oversee the Front Office operations, maintaining exceptional service standards throughout the hotel. Key Responsibilities: - Supervise and manage overall Front Office operations to meet the hotel's strategic plan and service standards - Lead and motivate the Front Office team to achieve operational excellence - Address guest concerns promptly to maintain high leve...

As a Restaurant Manager, you will be responsible for the daily operations of the restaurant, ensuring smooth functioning by managing staff scheduling, inventory control, and upholding quality and service standards. Your role will involve overseeing food preparation, presentation, and service to maintain consistency and deliver high-quality meals to guests. In this position, you will play a crucial role in recruiting, training, and supervising restaurant staff to create a positive and efficient work environment. Your excellent communication skills will be essential in handling guest inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction. A key aspect o...

The F&B Team Leader/Supervisor is responsible for overseeing daily food and beverage service operations to ensure the smooth functioning of the restaurant, bar, or dining area and deliver exceptional guest experiences. In this role, you will provide leadership, maintain high service standards, and ensure guest satisfaction. You will lead the front-of-house staff during shifts, setting an example of professionalism, courtesy, and efficiency. Assign tasks and responsibilities to staff, ensuring they are completed effectively. Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally to contribute to a positive dining experience. Assist in ...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Commis Chef is responsible to prepare a consistent, high quality food product and ensure courteous, professional, efficient and flexible service that supports the outlet's operating concept and Hyatt International standards. Qualifications 1 year work experience as Commis Chef or 2 years as Apprentice in a hotel or restaurant with good standards / Basic Culinary skills / good hygiene knowledge

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Commis Chef is responsible to prepare a consistent, high quality food product and ensure courteous, professional, efficient and flexible service that supports the outlet's operating concept and Hyatt International standards. Qualifications 1 year work experience as Commis Chef or 2 years as Apprentice in a hotel or restaurant with good standards / Basic Culinary skills / good hygiene knowledge

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Commis Chef is responsible to prepare a consistent, high quality food product and ensure courteous, professional, efficient and flexible service that supports the outlet's operating concept and Hyatt International standards. Qualifications 1 year work experience as Commis Chef or 2 years as Apprentice in a hotel or restaurant with good standards / Basic Culinary skills / good hygiene knowledge

He is responsible for designing, delivering, and managing training programs that elevate employee skills, knowledge, and compliance within the food and beverage industry. This role ensures all staff members, including front-of-house, back-of-house, and management, are equipped to provide exceptional service, maintain food safety standards, and support operational excellence. He collaborates closely with management to align training initiatives with business goals and regulatory requirements. Key Responsibilities: Training Program Design and Development: Assess training needs across all departments, including kitchen staff, servers, bartenders, and management. Develop training materials focus...

Job Title: Customer Relationship Executive (CRE) Job Description: We are seeking a dynamic and motivated Customer Relationship Executive (CRE) to join our team. The ideal candidate will have strong communication skills, a customer-first attitude, and experience working in a customer care environment preferably premium brand . This role requires a dedicated individual with domestic market experience and a passion for providing excellent service. blended channel experience is preferred. Key Responsibilities: Handle inbound and outbound customer inquiries via voice and email. Ownership of customers issue & resolutions Provide timely and accurate responses to customer queries, ensuring a high le...