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Kotak Mahindra Bank
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Service Officer-BRANCH BANKING-Service

Service Officer-BRANCH BANKING-Service

Kotak Mahindra Bank

2 - 7 years

4 - 9 Lacs

kavali hyderabad

Posted:1 day ago| Platform:

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Skills Required

branch banking focus banking customer experience management banking products operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Service Officer to join our team at Kotak Mahindra Bank Limited. The ideal candidate will have 2 to 7 years of experience in branch banking and excellent customer service skills.

Roles and Responsibility

Manage and resolve customer complaints professionally.
Provide exceptional customer service and ensure satisfaction.
Develop and implement effective solutions to improve customer experience.
Collaborate with internal teams to achieve business objectives.
Analyze customer feedback and suggest improvements.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Minimum 2 years of experience in branch banking or related field.
Strong knowledge of banking products and services.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong problem-solving and analytical skills.
Any graduate degree from a recognized university.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Service Officer-BRANCH BANKING-Service