0 years

0 Lacs

Mysore, Karnataka, India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

service network export strategies compliance management leadership resolve communication software engineering manufacturing technology

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Essae-Teraoka Limited is an ISO-9001 certified manufacturer specializing in Electronic Weighing, POS, KIOSK, and GPS Clock systems. We are a joint venture with Teraoka Seiko of Japan. Our extensive network includes 47 branches and over 300 dealers across India, with a strong presence in export markets like Japan, Australia, and Singapore. Role Description This is a full-time on-site role for a Service Manager located in Mysore. The Service Manager will oversee day-to-day service operations, manage service teams, ensure customer satisfaction, and coordinate with branches and dealers. Responsibilities include addressing service issues, implementing service strategies, conducting performance reviews, and ensuring compliance with service standards. Qualifications Experience in service management, customer service, and team leadership Technical knowledge in Electronic Weighing, POS, KIOSK, and GPS Clock systems Ability to handle multiple service requests and resolve technical issues Strong communication, problem-solving, and organizational skills Proficiency in handling service management software Bachelor's degree in Engineering, Electronics, or a related field Experience in the manufacturing or technology sector is a plus Show more Show less

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