Service Management Lead

Project Role : Service Management Lead
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Agile Project Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will be responsible for leading the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. This role requires a proactive approach to problem-solving and a commitment to fostering collaboration across teams to achieve project goals. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate regular team meetings to ensure alignment and address any challenges. - Mentor junior team members to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Project Management. - Strong understanding of project lifecycle management and methodologies. - Experience in stakeholder management and communication. - Ability to analyze project risks and develop mitigation strategies. - Familiarity with project management tools and software. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Project Management. - This position is based at our Gurugram office. - A 15 years full time education is required.