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Oxygen Digital Shop
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SERVICE EXECUTIVE

SERVICE EXECUTIVE

Oxygen Digital Shop

0 - 3 years

|

2 - 5 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

quality standards usage spare parts compliance service coordinator mobile phones service executive troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices
Perform chip-level and component-level repairs (where applicable)
Replace defective parts such as displays, motherboards, batteries, and connectors
Ensure all repairs are done in compliance with brand and company quality standards
Accurately record job details, parts used, and repair status in the O2 Care system
Maintain proper handling of customer devices to avoid damage or data loss
Assist in software updates, data backup, and formatting activities
Coordinate with the service coordinator for pending jobs, spare parts, and escalations
Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time)
Maintain cleanliness and organization in the service area and tools

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