Posted:4 days ago|
Platform:
On-site
Full Time
Department & Location After Sales / Field Service –(Rajasthan Region)
Reporting to Administrative Functional Regional Service Engineer Service Head Direct Reporters Administrative Functional
Key Internal Interactions Entity Purpose of Interaction Regional Service Manager Escalation and guidance on major issues Parts & Warranty Team Spares availability and warranty claim coordination Training Team Skill upgrade and technical bulletins Technical Support Troubleshooting complex vehicle issues Key External Interactions Entity Purpose of Interaction Dealers / Service Partners Ensure service delivery, spares planning, and process adherence Customers Complaint resolution and satisfaction feedback
EKA
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