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Service Engineer

Service Engineer

Rayner

0 years

0 Lacs

Ahmedabad Gujarat India

Posted:1 week ago| Platform:

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Skills Required

service troubleshooting ophthalmology maintenance support installation reports data crm logistics

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment. Purpose of the Role: Carrying out installations for new ophthalmology equipment - Phaco machine at Client sites across India Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards. Diagnose technical issues and implement solutions quickly to minimize equipment downtime. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution. Show more Show less

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Rayner

www.rayner.com

Medical Devices

London

201-500 Employees

21 Jobs

Key People

Tim Clover

CEO
Ashley A. Adams

Chief Operating Officer
Dr. Hani M. Khoury

Chief Medical Officer
Alan D. Davis

Chief Financial Officer

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