Service Engineer

Job Description

Key Responsibilities: 1. Installation & Commissioning Perform on-site installation, testing, and commissioning of bagging machines. Ensure proper machine setup, calibration, and system integration as per specifications. Conduct functional tests and trial runs to verify machine performance. 2. Troubleshooting & Maintenance Diagnose and resolve technical issues related to mechanical, electrical, and automation systems. Perform preventive and corrective maintenance on bagging machines. Provide remote and on-site technical support for breakdowns and repairs. 3. Customer Support & Training Train customer personnel on machine operation, safety protocols, and maintenance procedures. Provide technical guidance and best practices to optimize machine performance. Maintain strong customer relationships by addressing concerns and providing solutions. 4. Documentation & Reporting Prepare detailed service reports, commissioning checklists, and test results. Document modifications, spare parts usage, and service activities. Provide feedback to the design and production teams for continuous product improvement. 5. Compliance & Safety Ensure all work adheres to company safety guidelines and industry standards. Follow site-specific safety protocols while working at customer locations. Qualifications & Skills: Education: Diploma/Degree in Mechanical, Electronics/ Instrumentation/Electrical, or Automation Engineering. Experience: 2-5 years in machine installation, commissioning, or servicing (preferably in bagging/packaging machinery). Technical Skills: Knowledge of PLCs, electrical circuits, and mechanical systems. Hands-on experience with pneumatic and hydraulic components. Ability to read technical drawings and wiring diagrams. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and customer service abilities. Additional Requirements: Ability to work independently and in a team environment. Flexible work schedule based on project and customer requirements and willing to traveling pan India Valid passport (if international travel is required).