Service Engineer - Kaeser Compressors

Job Description

About the Company and Role SHANBHAGS is a diversified distributor of industrial pumps, motors and compressors. We represent leading Indian and international brands as their authorized distributor with a pan-India presence. Our varied list of clients includes major Indian and multinational companies. We are headquartered in Mumbai, with branch offices in Pune Surat, and sales service personnel across Delhi, Hyderabad, Vadodara and Ahmedabad. We are looking for qualified, experienced Service engineer for our range of KAESER screw compressors compressed air systems. The primary responsibility is to conduct service maintenance and commissioning requests at site, during or after AMC. Responsibilities Pre-commissioning Commissioning activities for compressed air systems at customer sites, after checking site readiness and/or suggesting changes as necessary. Visit the customers for any complaint logged, attending technical difficulties faced by customer. Identifying technical difficulties / loopholes in the compressed air system suggesting the remedy to the customers. Handling replacement refurbishment tasks at customer s site; generating and forwarding enquiries for spares to the service coordinators. Generating detailed Field Service Reports for status of installed compressor as well as recommending corrective actions to be taken, if any. Service coordinator needs to be updated regarding the status within 24 hrs from the receipt of complaint. Submitting weekly report on the service issues attended resolved each day. Identifying reporting about the different types of equipment installed at Customer s site to build market database. Requirements Diploma or Degree Engineers (Mech/Elec) with 2-3 years experience; or ITI diplomas with 4-6 years experience in servicing of compressors. Specific experience with rotary screw compressors maintenance overhauling. Familiarity with computer tools like MS Office tools (Word, Excel, Outlook), Google Workspace (Gmail, Sheets, Docs). Willingness to learn about new tool Salesbabu CRM. Good communication and persuasion skills as it is required to be constant communication with customer. Own 2-wheeler for movement across customer sites is required.