Service Engineer

Job Description

Skills: Maintenance And Repair, Equipment Installation, Technical Support, communication skill, evaluating safe, evaluation of machine, Function: Product Demos, User Training, Sales Support, Service Support Roles And Responsibilities Understand clinical principles and product usage Understand and explain product benefits to clinicians and nurses Answer customers' questions (clinical and technical) on how to use the product. Conduct device demos on patients; Collect usage data. Train nursing staff on product usage, storage, cleaning, and troubleshooting. Support the sales team to get feedback from doctors/stakeholder. Service support such as troubleshooting Installing and calibrating biomedical machines, equipment, and software. Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment, and software. Maintaining and repairing biomedical machines and equipment, when needed. Providing technical support, when needed. Keeping up-to-date service histories on all biomedical machines and equipment. Requirements Education: B.E., Diploma in BioMedical Engineering Strong communication and presentation skills Basic understanding of Physiology/Clinical terms and/or medical device technology (not mandatory) Experience of working in hospitals and communicating with Doctors (preferred) Being multilingual and having previous experience in the ICU would be a plus. Show more Show less