Posted:2 days ago|
Platform:
On-site
Full Time
Service Desks work in the information technology field and are responsible for providing support to staff and clients using information technologies. A Service Desks main responsibilities include ensuring customer satisfaction, operating in incident management systems, troubleshooting reported problems, adhering to organization policies, training staff on information technology issues, liaising with change management and senior management, creating reports and statistics, and completing human resources activities when needed.
OVERNET TRADING PRIVATE LIMITED
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