Service Desk Lead

5 - 6 years

2.75 - 3.5 Lacs P.A.

Mohali, Hyderabad

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Service DeskService Desk ManagementIT HelpdeskService desk lead

Work Mode

Work from Office

Job Type

Full Time

Job Description

manage and be accountable for service performance a specific customer contract(s) against the contracted OLA/SO • Be the single point of contact for the Service Delivery Manager(s) • Responsible for All SD resp. and team management

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