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Publicis Sapient
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Service Delivery Manager

Service Delivery Manager

Publicis Sapient

1 - 7 years

14 - 18 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

operations management environment service management processes service delivery it consulting

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Service Delivery Manager to lead our team in delivering exceptional services to our clients. The ideal candidate will have a strong background in managing teams and driving business growth.

Roles and Responsibility

Manage and oversee the day-to-day operations of the service delivery team.
Develop and implement strategies to improve service quality and efficiency.
Lead and motivate a team of professionals to achieve their goals.
Collaborate with cross-functional teams to drive business growth and expansion.
Analyze and resolve complex technical issues to ensure high-quality service delivery.
Identify and implement process improvements to increase productivity and reduce costs.

Job Requirements

Proven experience in managing teams and driving business growth.
Strong leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills, enabling effective collaboration with clients and stakeholders.
Ability to analyze complex technical issues and develop creative solutions.
Strong problem-solving and decision-making skills, with the ability to work under pressure.
Experience working in a fast-paced environment, focusing on delivering exceptional customer experiences.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Service Delivery Manager