13325 Service Delivery Jobs - Page 43

Service Desk Analyst-French Linguist Responsible for delivering high quality service that improves the overall colleague experience. Provide support of IT-related incidents and requests, ensuring agreed Service Levels are met, colleague expectations are managed and key targets are achieved. Contribute to the continual improvement of service delivery across all channels of colleague communication. What youll be DOING What will your essential responsibilities include? Contribute to and promote a culture of outstanding service while delivering an excellent colleague experience across all areas of IT engagement. Act as a point of contact for colleague issues through phone, chat, email and portal...

Job Description - Facilities Manager Roles Responsibilities Act as the single point of contact for the delivery of facilities management services to the client Manage the delivery of the facilities management services to the client s facilities under JLL s management. Develop and maintain a detailed understanding of the client s business and the implications for JLL s service delivery. Liaise regularly with the client on facilities management issues Drive client-specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc. Manage the teams to ensure the maintenance and upkeep of the facilities. Assist the client with the development of the property budge...

We are Reckitt Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Human Resources Our HR Team are the force for good that bring Reckitts ambition to life We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance Now is an exciting time to be part of shaping the future of HR, influencing an exciting global ...

Essential Job Functions: Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Participate in the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems. Follow established best practices and standards in infrastructure service deliver...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Team Lead, Services Operations is an entry level management role, accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations. This role has the core responsibility of supervising engineers who work on resolving issues reported by clients. Key responsibilities: Plans...

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Microsoft 365 Security & Compliance Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be at the forefront of implementing and delivering Security Services projects. Your typical day will involve coordinating with various teams to ensure the successful execution of security initiatives, utilizing global delivery capabilities, and fostering a col...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Product Owner (PO) is an advanced subject matter expert, considered as the content authority for the team level of the Scaled Agile Framework for Enterprises (SAFe). The Senior PO is responsible for multiple strategic high-priority products, managing the team backlog, writing, prioritizing and accepting user stories, and representing the custo...

As a Case Handling Specialist, you will be responsible for providing advanced technical product support within Care Service delivery in a 24x7 support environment. You will work to solve the complex troubleshooting tickets on the latest technology 4G/5G and Radio products. You will be the primary technical point of contact for customer support requests. Also, you will coordinate as the primary interface towards R&D for escalation of customer problems and their follow-up till resolution. This requires good analytical and debugging skills with a proven ability to perform in a fast-paced environment and under time constraints while keeping attention to detail. HOW YOU WILL CONTRIBUTE AND WHAT Y...

* SAP Testing Practice Head to complete Offshore Delivery Centre testing * Own the SAP Testing Practice for Application Management Services with Profit and Loss responsibility. * Experience in establishing SAP testing practice, Robotic Process Automation * Digital Technology Transformation, Profit and Loss, and Key Account Management * Service Delivery Management and Contract Management * Partner Management Required education Bachelor''s Degree Preferred education Master''s Degree Required technical and professional expertise * Minimum 6+ years of experience in IT Industry * Experience working directly with Customers in various test lifecycle processes - Test Planning, Test Strategy, Test Ex...

* SAP Testing Practice Head to complete Offshore Delivery Centre testing * Own the SAP Testing Practice for Application Management Services with Profit and Loss responsibility. * Experience in establishing SAP testing practice, Robotic Process Automation * Digital Technology Transformation, Profit and Loss, and Key Account Management * Service Delivery Management and Contract Management * Partner Management Required education Bachelor''s Degree Preferred education Master''s Degree Required technical and professional expertise * Minimum 6+ years of experience in IT Industry * Experience working directly with Customers in various test lifecycle processes - Test Planning, Test Strategy, Test Ex...

Implement and configure packaged CRM and customer engagement solutions that empower organizations to streamline sales operations, enhance service delivery, and build lasting customer relationships. The Package Consultant – Sales & Service specializes in deploying cloud-based platforms that unify sales, customer service, and support functions, enabling end-to-end visibility and automation across the customer lifecycle. Required education Bachelor''s Degree Required technical and professional expertise This role requires a strong understanding of packaged CRM systems and the ability to tailor standard functionalities to meet specific business needs. The consultant collaborates with business st...

* SAP Testing Practice Head to complete Offshore Delivery Centre testing * Own the SAP Testing Practice for Application Management Services with Profit and Loss responsibility. * Experience in establishing SAP testing practice, Robotic Process Automation * Digital Technology Transformation, Profit and Loss, and Key Account Management * Service Delivery Management and Contract Management * Partner Management Required education Bachelor''s Degree Preferred education Master''s Degree Required technical and professional expertise * Minimum 6+ years of experience in IT Industry * Experience working directly with Customers in various test lifecycle processes - Test Planning, Test Strategy, Test Ex...

Vendor Master Data Management Analyst At Sanofi we chase the miracles of science to improve peoples lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofis Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To facilitate this transformation, a new Business Operations Business Unit is being establ...

Overview The Multimedia Services team is looking for an Enterprise Operations Engineer II to join the team in multiple areas around the globe. The role is focused on lifecycle refresh, transformational initiatives, and service delivery and event support within the region they are hired as well as supproting the global team as needed. . The ideal candidate is highly motivated, analytical, outcomes oriented, and is a good communicator. With the increased focus on flexible workplace of the future, you will be a key contributor to a dynamic Employee Digital Experience team to enable, connect, and empower your colleagues globally. Role Working with the Regional Manager and Operations Lead of Mult...

IS Business Analyst for Security, Risk & Compliance Service Effectiveness This Position reports to: IS Manager Your role and responsibilities : We are seeking a talented professional to join our team as a Business Analyst. In this pivotal role, you will bridge the gap between technical and business environments, leveraging data analytics to enhance our information security services. Your insights will drive decisions on new and improved Information Systems (IS) solutions, fueling continuous service improvement and business impact. The work model for the role is #LI-Hybrid You will be mainly accountable for: Gathering and analyzing data to evaluate the effectiveness of information security me...

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT call/whatsaap cv Neha 8287267407 Required Candidate profile call/whatsaap cv Neha 8287267407 Work from Office-Bangalore Must Knows-English and Hindi Ecommerce experience is Mandatory

Role Summary: A Network Operations Lead position responsible for the providing solutions, support, and operations of the Enterprise network. Has an in-depth knowledge of Cisco routers, switches, access points, and network hardware with Service Delivery experience Job Summary: Knowledge of Cisco products such as routers , switches and firewalls Knowledge of Palo Alto products such as Firewalls and VPN Working knowledge of BGP, EIGRP, DNS, DHCP, ARP and PIM Takes a lead role in serving on teams in clearly defining, with the customer, more complex requirements, deliverables and timeframes. Escalate issues and make recommendations to resolve them to the appropriate audience. Takes a lead role co...

Automation Engineer Analytics and Automation play a pivotal role in driving the automation of IT support processes to improve end-user experience and satisfaction. He/she will be accountable for keeping up the tool/process framework to maximize the degree of automation of support tasks such as service provisioning, incident resolution, request processing, and data gathering, The Automation Engineer will strongly engage with the team and other stakeholders to reinforce their business goals and help service delivery to reach the next level. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Design, develop, and implement automation for ITSM workflows (e.g., incident, change, request management). ...

In this role with your advanced technical and product support knowledge you will thrive in the Care service delivery team. In this global, 24x7 support environment, you will take ownership of complex troubleshooting cases, particularly at the solution/system level. You will also serve as the primary interface to R&D, escalating customer issues and ensuring their resolution through proactive follow-ups. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Identify and proactively solves demanding problems and communicates them to key stakeholders. Participate as an expert in IMS/VoLTE technology area in customer issues via ticket handling and projects. Participate in emergency and 24/7 duty for gl...

What you will do This is a technical role responsible for managing complex server environments, including ORACLE and Postgres databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation.. The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in database ...

What you will do In this vital role you will support the day-to-day operation and maintenance of server systems and infrastructure. Administer, monitor, and support Linux based Servers Maintain and monitor server security and compliance standards Monitor server health and generate routine reports Perform patching, updates and backups to ensure compliance Support in incident resolution and troubleshooting Document changes and follow standard operating procedures Recommend process improvements and automation opportunities What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a strong background in Linux Servers serv...

Manage daily contract/order entry and issuance to meet Global KPIs across all value chains. Handle and resolve critical issues, proposing solutions and monitoring status updates for reporting to TL/Manager. Ensure SOPs are followed, compliance checks are in place, and quality checks are managed. Allocate work and handle complex queries, performing root cause analysis to resolve current issues and proactively avert potential future issues. Identify and propose process improvement opportunities based on industry-leading practices. Collaborate with others, communicate effectively, and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while...

The Care Specialist provides advanced technical and product support within Care service delivery. A global position in a 24x7 support environment with a responsibility to work on complex troubleshooting cases, especially at solution / system level. Also acts as a primary interface to R&D for escalation of customer problems and their follow-up till resolution. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Provide advanced technical support for complex troubleshooting cases at the solution/system level in a 24x7 environment. Execute project-based technical tasks, ensuring alignment with project plans and objectives. Collaborate with development, integration, and support teams to customize an...

Roles & Responsibilities: Own and manage the end-to-end execution of the annual compensation planning cycle, ensuring tools, timelines, processes, and communications are well-coordinated and executed without error. Oversee the teams participation in compensation and benefits surveys, ensuring timely and accurate submissions and development of a scalable, consistent market benchmarking framework. Design, develop, and maintain dashboards and reporting solutions that provide stakeholders with actionable insights into Total Rewards trends, pay equity, and program effectiveness. Drive the Total Rewards Technology RoadMap used by the Total Rewards team and collaborate with the Technology & Total R...

Your Impact Manage execution and achievement of all GCS (Global Customer Services) including all metrics and targets for the area on a quarterly and annual basis Proactively engage with and represent GCS in all related topics for the area and execute in alignment with theatre and Global GCS processes and ways of working Collaborate with Sales & Presales leadership and proactively interface with CxO/CISO level customer leadership across the region to gain insight and drive improvements on how to provide the best post sales experience - lead when necessary in critical customer situations Work in alignment with the Area leaders to represent PANW to customers and deliver an exceptional project d...