2876 Service Delivery Jobs - Page 42

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. We are looking for a Senior Product Designer who is excited about the below Mission and Outcomes. Mission: You will be the customer champion who will define how the user interacts with sleek in his/her journey. Right from making their onboarding simpler, to hand holding them on the key tasks to creating a wonderful service experience everything will be your say and responsibility. The outcomes below outline the nuances, but in short you will be the guardian of the user experience of internal and external customers to service delivery. Outcomes: Outcome 1: Improve core usability and activation metrics Outcome 2: Contribute to and enhance Sleek s design system Outcome 3: Champion a user-centered approach to design To do this, you would need a minimum of 5-8 years of experience as a Product Designer or UX/UI Designer, and this role is based in India (remote). Behavioural Fit: We are looking for candidates that have a proven track record of embodying the following attributes in their recent roles: Ownership - Reliable and proactive, you follow through and see challenges to completion. Humility - You re open to feedback and comfortable admitting what you don t know. You learn fast and collaborate well. Structured Thinking - You make thoughtful decisions in a complex, multi-service, multi-country environment. Data Driven - You lean on data and insight to guide product decisions and design improvements. Can Have Tough Conversations in a Positive Way - You handle conflict constructively and build trust through open, respectful communication. Role-Specific Attributes: User-Centric - You re passionate about crafting intuitive, effective, and delightful user experiences. Tech + Services Savvy - You appreciate the role of UX in a tech-enabled services business and think at the intersection of systems and people. Attention to Detail - You consistently produce polished, development-ready designs that meet the highest standards. Clear Communicator - You can explain the why behind design decisions clearly and effectively across functions. AI-Ready and Curious - You understand the potential of AI in design and are excited to explore its applications. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: This is a fully remote role based in India, offering you the freedom to work from wherever you re most productive. In addition, you ll have the opportunity to work from anywhere in the world for 1 month each year. Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you ll be making decisions, making mistakes and learning. There s also a range of internal and external facing training programmes we run. We re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we ve been committed to building Sleek as a force for good. In just over 5 years, we ve joined a community of industry leaders like Patagonia, Ben & Jerrys, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Role Summary: This role is part of the HR Enablement function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential. This role will be responsible to collaborate with Process owners, Workday support team members and relevant stakeholders to understand their requirements, assessing the impact and implementing leading Workday HCM practices, across all group and local business units. The ideal candidate will have a deep understanding of Workday HCM solution with a proven track record of leading complex projects from initiation to completion, and the ability to collaborate effectively with cross-functional teams. The Workday Functional Lead will be responsible for leading the practice in the following areas: Collaborating with HR and Technology stakeholders to assess and recommend Workday solutions, to establish a streamlined User experience and Service delivery, enabled through Workday HCM. Partner with Workday support Team, to manage day-to-day system support activities. Drive Continuous Improvement and Innovations, driving adoption of Workday HCM Solution. Roles & Responsibilities: Collaborate with HR process owners and relevant stakeholders, to gather & analyse business requirements, deploy and support the desired solution in Workday HCM, as per design specifications. Provide ongoing day-to-day system support and maintenance,for the relevant modules, as per the relevant governance and service delivery protocols. Lead the implementation of new Workday capabilities, for the relevant modules, including; planning, configuration, testing, deployment and adoption of the relevant solution. Conduct solution enablement and training sessions , for relevant stakeholders in driving Workday Adoption across the organization. Stay updated on the latest Workday releases , features, and functionalities, and assess their impact on relevant solutions. Partner with process owners and stakeholders in identifying, deploying and driving adoption of latest Workday capabilities through a defined service improvement framework. Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes , for future reference and audits. Instil a Continuous Innovation mindset as a Team Player, by mentoring team members and collaborating with them, to jointly deliver high-quality solution and services to stakeholders. Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs Skills & Requirements 5+ years of experience working as a Workday Reporting lead or in a similar role. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. In-depth knowledge of overall Workday solution with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday HR solutions from Design to Deploy . Working knowledge of overall Workday solution and Workday modules; Human Capital Management (HCM), Absence, Talent Management, Compensation / Advanced Compensation management, Recruitment, Benefits, others. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory. .

Database Management Services Executive - 30881 - TMF Database Management Services Executive We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board, we nurture and promote talented individuals, ensuring that senior positions are open to all. Discover the Role As Database Management Services Executive Role, you ll play a vital role in maintaining accurate and up-to-date entity data records of global clients, managing & onboarding client entities to their Database Platform and ensuring timely & high-quality delivery. This role will also support onboarding of new Client entities and ensuring all required documentation is captured in the Client Database. Track and update changes throughout the service delivery of entities. This role will also involve collaboration and coordination with internal stakeholders to ensure client requirements are timely met. This role is ideal for someone who has strong organizational skills, attention to detail, strong and clear communication and the ability to work independently in a fast-paced environment. Key Responsibilities Maintain client information database to support Entity Management services Update and maintain records/information in ViewPoint Ensuring on time & high-quality delivery Support in the enhancement of the knowledge management of the database Back-end support to the Business throughout the entire onboarding process and after Managing the onboarding onto TMF s next-generation Digital Client Platform for each client in their portfolio. Key Requirements Degree in Law or any other related areas. 1 to 2 years experience in a similar position preferably in a corporate service-focused industry. Strong organizational and planning skills. Good computer skills, experience/knowledge in the Viewpoint system is an advantage Good command of both spoken and written English Attention to detail with a high degree of accuracy Independent and able to work under pressure. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work; We provide internal career opportunities so you can take your career further within TMF; Continuous development is supported through global learning opportunities from the TMF Business Academy. You ll be helping us to make the world a simpler place to do business for our clients; Through our corporate social responsibility programme, you ll also be making a difference in the communities where we work. Strong feedback culture to help build an engaging workplace; Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Anniversary & Birthday Leave policy Be part of One TMF Work flexibility Hybrid work model Talk about growth opportunities (we invest in talent) We re looking forward to getting to know you!

IC Analyst (Pune, India) Life Unlimited At Smith+Nephew. We design and Manufacture technology that takes the limits off living. The Role would cut across a wide span of activities within Intercompany processes and would be fully involved in the Intercompany process. This will include adapting the way we process invoices for the Group Entities, need a lot of deep dive analysis to fix the issues cutting over multiple ERP systems. What will you be doing? Primarily responsible for Intercompany transaction and preparation of JEs related to cross charges and chargeback within the organization. Preparation of Intercompany Reconciliation AP and AR to ensure the differences are identified and resolved before the next period, re-class entries as per client request including the preparation of working file for GIT Accruals. Balance sheet reconciliation, identifying the aged debt transactions and following up for closure with a detailed reasons and action plan. Work on GRIR activities to understand the reasons for the difference in GRIR, work towards resolving the difference by following up with relevant partners internally with the subsidiary. Creating and maintaining a knowledgebase of service delivery content based on re-usable information and SOP. Involve in Month end activities - Intercompany Subledger closure with the agreed SLA and timeliness. Involved in HFM reporting for submitting the balances before book close. This role will require cross functional collaboration across the business, third party suppliers and operations team thereby providing inputs for driving operational improvements. Perform ad hoc analyses and support urgent requests including handling highly critical situation with respect to process following the compliance map. What will you need to be Successful? Education: Bachelor s/Master s degree in accounting - B.Com / M.Com. Minimum 5 to 6 years of R2R / Intercompany experience - Experience in Intercompany is a plus. SAP ERP / HFM experience is an added advantage. Demonstrates experience in analyzing financial data, drawing sound conclusions, and developing proposals / solutions. Experience of the Month-end reporting and control frameworks. Should possess a good problem-solving skill and excellent Interpersonal Skills. Good English communications skills written and verbal. Should be flexible to work month end schedules and different shifts. You. Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity - committed to welcoming, celebration and growing on Diversity. Learn more about it on our website: https://www.smith-nephew.com/ . Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. #LI-AL1 Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders Key Responsibilities: Good Communication Troubleshooting VRF Ductable Short Info Posted: 1 day(s) ago Location: Kochi Qualifications: Diploma/ BE/ B.Tech Experience: 1 Years - 0 Months To 3 Years - 0 Months

Revenue Generation & Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quarterly sales targets across all product lines Establish and maintain strong relationships with key stakeholders to facilitate business growth and retention Specialize in re-engaging and converting digital drop-off leads from the contact center who abandoned their purchase journey Customer Relationship Management & Service Excellence Oversee the development and maintenance of strong, long-term relationships with existing customers through regular engagement and proactive service delivery Implement customer satisfaction initiatives and feedback mechanisms to ensure high levels of client retention Resolve complex customer issues and complaints, ensuring optimal customer satisfaction and loyalty Develop and maintain relationships with healthcare providers and other strategic partners to enhance service delivery Build and maintain relationships with clients for potential renewals and referrals

Job Title: Senior Pharmacist Company Name: Manipal Hospitals Job Description: As a Senior Pharmacist at Manipal Hospitals, you will play a critical role in delivering high-quality pharmaceutical care to patients. You will be responsible for managing the pharmacy department, overseeing medication distribution, ensuring compliance with healthcare regulations, and providing expert medication counseling to healthcare professionals and patients. Your role will involve collaborating closely with interdisciplinary teams to optimize therapeutic outcomes and enhance patient safety. Key Responsibilities: - Oversee the daily operations of the pharmacy department, including medication preparation, dispensing, and inventory management. - Ensure compliance with all legal, regulatory, and accreditation requirements related to pharmacy operations. - Provide clinical pharmacy services including medication therapy management, drug utilization review, and formulary management. - Assist in the training and mentoring of junior pharmacists and pharmacy staff. - Evaluate and verify medication orders for accuracy, appropriateness, and safety. - Educate healthcare professionals and patients about medication therapies, including proper administration and potential side effects. - Conduct medication reconciliation to ensure continuity of care for patients. - Participate in quality improvement initiatives and contribute to patient safety programs. - Stay updated with the latest developments in pharmacy practice, pharmacotherapy, and drug information. Skills Required: - Strong knowledge of pharmacology, therapeutics, and pharmacy regulations. - Excellent clinical judgment and decision-making abilities. - Good communication and interpersonal skills for effective patient and team interaction. - Strong organizational skills with the ability to prioritize tasks effectively. - Proficiency in using pharmacy management software and electronic health records (EHR). - Adept at conducting clinical assessments and evaluating patient medication regimens. - Commitment to continuous learning and professional development. Tools Required: - Pharmacy management systems (e.g., Pyxis, Meditech). - Electronic health records (EHR) systems. - Drug information databases (e.g., Micromedex, Lexicomp). - Medication therapy management software. - Inventory management tools and software. - Standard office software (e.g., Microsoft Office Suite). This position requires a dynamic individual with a strong commitment to patient care and a collaborative approach to healthcare. Join us at Manipal Hospitals and be part of a team dedicated to providing exceptional pharmaceutical services. About the Role: As a Senior Pharmacist at Manipal Hospitals, you will play a vital role in ensuring optimal medication management for patients. You will be responsible for overseeing pharmacy operations, ensuring compliance with regulatory standards, and providing expert guidance on pharmacotherapy to healthcare providers. You will also participate in clinical rounds and collaborate with multidisciplinary teams to enhance patient care. About the Team: You will be part of a dynamic and collaborative team that includes fellow pharmacists, pharmacy technicians, and healthcare professionals committed to patient safety and medication efficacy. The team values continuous learning and innovation, working together to improve pharmaceutical care services across the hospital. A supportive work environment fosters professional development and knowledge sharing. You are Responsible for: - Managing medication therapy and ensuring the safe dispensing of pharmaceuticals. - Conducting medication reconciliation and providing consultations to healthcare providers. - Developing and implementing pharmacy policies and procedures to enhance service delivery. - Supervising pharmacy staff and ensuring their adherence to best practices. - Monitoring drug utilization patterns and conducting quality improvement initiatives. To succeed in this role - you should have the following: - A Bachelor s or Doctor of Pharmacy (PharmD) degree from an accredited institution. - Valid pharmacy license and relevant clinical experience in a hospital setting. - Strong knowledge of pharmacology, therapeutics, and medication management. - Excellent communication and interpersonal skills to work effectively with multidisciplinary teams. - A commitment to continuous professional development and staying updated on pharmaceutical advancements.

Job Summary We are seeking a highly experienced Senior Credit Sales Specialist to join our dynamic Fixed Income Institutional Sales team. The candidate should have a strong background in credit sales, with 10-15 years of relevant experience working with a diverse set of institutional clients in the credit space in India, and have a good understanding of structured and complex credit. As a Credit Sales Specialist in the Fixed Income Institutional Sales team, you will manage the sell down of credit to investors, ensuring effective communication and transaction execution. The role involves building and maintaining strong relationships with institutional clients, understanding their needs, and providing tailored credit solutions. Job Responsibilities Credit Sell Down Manage the sell down of credit to investors, ensuring effective communication and transaction execution. Client Engagement Build and maintain strong relationships with institutional clients, understanding their needs and providing tailored credit solutions. Feedback Solicitation Actively solicit feedback from clients to enhance syndication processes and improve service delivery. Trade Origination Identify and originate fresh trades for the franchise, leveraging market insights and client relationships. Market Analysis Conduct thorough market analysis to identify opportunities and trends in the credit space. Collaboration Work closely with internal teams to align strategies and ensure seamless execution of credit sales initiatives. Required Qualifications, Capabilities, and Skills Proven track record in credit sales with institutional clients. Strong understanding of the credit market in India, including structured trades Excellent communication and negotiation skills. Ability to work independently and as part of a team. Strategic thinker with the ability to identify and capitalize on market opportunities Job Summary We are seeking a highly experienced Senior Credit Sales Specialist to join our dynamic Fixed Income Institutional Sales team. The candidate should have a strong background in credit sales, with 10-15 years of relevant experience working with a diverse set of institutional clients in the credit space in India, and have a good understanding of structured and complex credit. As a Credit Sales Specialist in the Fixed Income Institutional Sales team, you will manage the sell down of credit to investors, ensuring effective communication and transaction execution. The role involves building and maintaining strong relationships with institutional clients, understanding their needs, and providing tailored credit solutions. Job Responsibilities Credit Sell Down Manage the sell down of credit to investors, ensuring effective communication and transaction execution. Client Engagement Build and maintain strong relationships with institutional clients, understanding their needs and providing tailored credit solutions. Feedback Solicitation Actively solicit feedback from clients to enhance syndication processes and improve service delivery. Trade Origination Identify and originate fresh trades for the franchise, leveraging market insights and client relationships. Market Analysis Conduct thorough market analysis to identify opportunities and trends in the credit space. Collaboration Work closely with internal teams to align strategies and ensure seamless execution of credit sales initiatives. Required Qualifications, Capabilities, and Skills Proven track record in credit sales with institutional clients. Strong understanding of the credit market in India, including structured trades Excellent communication and negotiation skills. Ability to work independently and as part of a team. Strategic thinker with the ability to identify and capitalize on market opportunities

Are you ready to lead and innovate in the dynamic world of Chase Travel product portfolios? As a Program Manager within the Chase Travel product team, you will play a crucial role in the strategic oversight and success of complex programs. You will align program goals with the overarching business strategy, ensuring all initiatives contribute to the portfolios success. Your responsibilities include identifying and mitigating risks early, acting as the primary contact for Product Owners and stakeholders, and facilitating clear communication across workstreams. Coordination with other program managers and partners is essential to leverage synergies and promote success. You will oversee high-risk initiatives, monitor progress, and implement best practices to adapt to changing needs. Regular updates to leadership and stakeholders will maintain transparency and accountability. Job Responsibilities Owns one or more Product portfolios ensuring full accuracy, management and alignment with Product Owner. Supports Product Owner with portfolio planning, demand intake and business case development Leads and program manages overall program from initiation to closure, ensuring alignment with Chase Travel s strategic goals and priorities. Facilitate discovery sessions to explore options, and gain alignment on the preferred solution. Outlines and maintains a comprehensive plan of delivery, taking into account any dependency or alignment needs with other project/ programs. Identifies and ensures timely engagement of all required resources throughout the program lifecycle. Partners with product, technology, design, content and data teams through Software Development Lifecycle (SDLC). Support the team in trouble-shooting, problem-solving, and identifying tradeoffs. Identify, document and track program status, risks and issues effecting delivery. Develop mitigation strategies and escalate issues, as needed to ensure timely resolution. Ensures program adherence to firm wide guidelines in consultation with Legal, Risk, Control, Compliance. Communicates program status, issues, and risks to stakeholders, including executive leadership, project teams and business partners. Validates and measures outcome and impact to ensure project delivers desired benefit to the organization (financial, regulatory, service delivery and/or efficiency gain). Leads program level calls, as well as Portfolio-level calls (e.g. PMO/Product Quad Alignment calls) and other meetings as required. Required Qualifications, Capabilities and Skills 10+ years in Project Management, including 3+ years in Program Management or equivalent experience. Ability to align program goals with organizational objectives and make decisions that support long-term success. Analyze data, trends, and metrics to make informed decisions. Ability to lead discovery sessions, requirements, use case workshops, and solutioning sessions. Clear communicator who can efficiently present concise verbal and written summaries, lead decision discussions, and gain consensus from stakeholders. Experience in leading cross-functional teams, fostering collaboration, and motivating teams towards project goals Flexibility to navigate uncertainties and adjust plans as needed in dynamic environments. Effective communication with stakeholders at all levels, managing expectations, and resolving conflicts. Ability to manage and prioritize multiple channels of complex work and information, bringing teams together for constructive collaboration. Oversee and manage one or more Chase Travel product portfolios of complex programs, including multiple high-risk, multi-thread initiatives. Manage the broader strategic perspective and overall success of the portfolio and program of work, not just individual projects. Identify, escalate, and mitigate risks and blockers. Ensure full alignment and inter-dependency management of portfolios with other Chase Travel Program/Portfolio managers portfolios. Preferred Qualifications, capabilities and skills PMP certification; Agile Certification Program Management experience with complex technology and product initiatives. Experience in the Travel business a plus Are you ready to lead and innovate in the dynamic world of Chase Travel product portfolios? As a Program Manager within the Chase Travel product team, you will play a crucial role in the strategic oversight and success of complex programs. You will align program goals with the overarching business strategy, ensuring all initiatives contribute to the portfolios success. Your responsibilities include identifying and mitigating risks early, acting as the primary contact for Product Owners and stakeholders, and facilitating clear communication across workstreams. Coordination with other program managers and partners is essential to leverage synergies and promote success. You will oversee high-risk initiatives, monitor progress, and implement best practices to adapt to changing needs. Regular updates to leadership and stakeholders will maintain transparency and accountability. Job Responsibilities Owns one or more Product portfolios ensuring full accuracy, management and alignment with Product Owner. Supports Product Owner with portfolio planning, demand intake and business case development Leads and program manages overall program from initiation to closure, ensuring alignment with Chase Travel s strategic goals and priorities. Facilitate discovery sessions to explore options, and gain alignment on the preferred solution. Outlines and maintains a comprehensive plan of delivery, taking into account any dependency or alignment needs with other project/ programs. Identifies and ensures timely engagement of all required resources throughout the program lifecycle. Partners with product, technology, design, content and data teams through Software Development Lifecycle (SDLC). Support the team in trouble-shooting, problem-solving, and identifying tradeoffs. Identify, document and track program status, risks and issues effecting delivery. Develop mitigation strategies and escalate issues, as needed to ensure timely resolution. Ensures program adherence to firm wide guidelines in consultation with Legal, Risk, Control, Compliance. Communicates program status, issues, and risks to stakeholders, including executive leadership, project teams and business partners. Validates and measures outcome and impact to ensure project delivers desired benefit to the organization (financial, regulatory, service delivery and/or efficiency gain). Leads program level calls, as well as Portfolio-level calls (e.g. PMO/Product Quad Alignment calls) and other meetings as required. Required Qualifications, Capabilities and Skills 10+ years in Project Management, including 3+ years in Program Management or equivalent experience. Ability to align program goals with organizational objectives and make decisions that support long-term success. Analyze data, trends, and metrics to make informed decisions. Ability to lead discovery sessions, requirements, use case workshops, and solutioning sessions. Clear communicator who can efficiently present concise verbal and written summaries, lead decision discussions, and gain consensus from stakeholders. Experience in leading cross-functional teams, fostering collaboration, and motivating teams towards project goals Flexibility to navigate uncertainties and adjust plans as needed in dynamic environments. Effective communication with stakeholders at all levels, managing expectations, and resolving conflicts. Ability to manage and prioritize multiple channels of complex work and information, bringing teams together for constructive collaboration. Oversee and manage one or more Chase Travel product portfolios of complex programs, including multiple high-risk, multi-thread initiatives. Manage the broader strategic perspective and overall success of the portfolio and program of work, not just individual projects. Identify, escalate, and mitigate risks and blockers. Ensure full alignment and inter-dependency management of portfolios with other Chase Travel Program/Portfolio managers portfolios. Preferred Qualifications, capabilities and skills PMP certification; Agile Certification Program Management experience with complex technology and product initiatives. Experience in the Travel business a plus

Grade F - Office/ Core Responsible for managing a large team to support the delivery of a wide range of business activities, helping to shape the strategic direction and implementation of plans, driving performance and advancing the agenda by working closely with the Functions, providing business oversight and operational assurance, and ensuring that standards, policies and procedures are fit for purpose and working effectively. Business Support Group Overview: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions providing solutions as an integrated part of bp. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better and how you can play your part in our extraordinary team? Job Purpose: The Company Secretarys Office (CSO) has as its purpose, to partner with the boards and businesses at bp, facilitating effective decision making through multifaceted corporate governance, whilst maintaining the good standing of bp legal entities around the world. This is achieved through focusing on the strategic priorities for CSO: excellence in corporate governance; simplification; building positive relationships. Corporate governance at bp has a high degree of breadth and complexity, supporting both the needs of our UK and US listed parent company, BP p.l.c. and over 800 subsidiaries globally. We have high standards of delivery and are committed to doing the right thing in the right way. We are actively modernising and redefining our team through the insourcing and centralization of work, increased use of digital tools including automaton and rationalization of our processes. Role: Head of Company Secretary Operations We are seeking an expert and strategic Team Lead to establish and lead a newly formed BTC (Business and Technology Centre) focused on delivering high-quality company secretarial services. This is a unique opportunity to build a new function from the ground up supervising the recruitment, onboarding, and management of a team of up to 15 professionals including company secretaries and administrators. The role will own the design and implementation of core processes, systems, and service delivery frameworks to support activity across multiple jurisdictions (principally UK, US, Australia, Germany, Netherlands, France and Spain) across three key areas: Board Support & Logistics Corporate Governance Compliance Legal Entity Lifecycle Management You will act as the primary point of contact for stakeholders across the business, ensuring efficient service delivery, regulatory compliance, and operational excellence. Key Accountabilities: BTC Set-Up & Strategic Leadership Implement the operating model for the BTC, including team structure, service scope, critical metrics, and governance frameworks. Support and drive the recruitment, onboarding, training and development of up to 15 company secretarial professionals and administrators. Develop workflows, service level agreements (SLAs), and standard operating procedures (SOPs) for scalable and efficient service delivery. Implement technology tools to support automation, data integrity, and reporting, alongside collaborating with Data operations Legal Entity Governance Team Service Delivery Oversight Ensure timely and accurate delivery of company secretarial services in: Board Support & Logistics scheduling, agenda setting, meeting pack preparation, minute-taking, and action tracking. Legal Entity Compliance statutory filings, annual accounts, supervising regulatory deadlines, and corporate governance obligations Legal Entity Lifecycle Management support transactions including the structuring and restructuring of entities, support document execution , undertake routine corporate maintenance including group funding activities and share capital management including dividends, director support including resignations, appointments and corporate record maintenance. Monitor team performance against critical metrics and continuously improve efficiency and quality. Providing reports on activity volumes and insight to the CSO leadership team Stakeholder & Relationship Management Collaborate with internal stakeholders including US/UK company secretarial teams, legal, finance, tax, PC&C (HR) and regional governance teams. Act as the main point of contact for senior leadership on BTC-related matters, ensuring alignment with business goals. Build strong relationships across functions and jurisdictions to ensure local compliance and consistency in service delivery. Instil a culture consistent with the broader global company secretarial team Governance, Risk & Compliance Embed robust risk management and controls into team operations. Supervise the changes to processes, procedures and tools required in line with applicable regulatory requirements and standard processes in company secretarial services. Essential Education: Bachelors degree or equivalent experience One or more of the following qualifications are desirable to this role Company secretarial, legal or compliance qualification desirable Prince2 or equivalent project or process management qualification Business management or administration qualification Essential Experience and Job Requirements: Proven experience of 10 years in a shared services environment for a global corporation, including min 4 years in a leadership position or team management capacity. Proven experience establishing or scaling a shared service or centralised governance/compliance/legal function. Experience leading high-performing teams and handling recruitment, performance, and development. Excellent stakeholder and leadership skills, with the ability to navigate sophisticated matrix environments. Strong project management, process improvement, and systems implementation experience. Understanding of global legal entity structures, compliance requirements and corporate governance standard methodologies is desirable. Desirable Criteria: Critical thinking and execution Operational leadership Change and transformation approach Excellent communication and interpersonal skills Attention to detail and commitment to compliance Resilience and adaptability in a fast-paced environment Fluent in English Join our Team and advance your career as a Head of Company Secretary Operations! At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement: Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action

Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What Youll Do: Document and understand the customers current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What Youll Bring: Bachelor's degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme

Role & responsibilities Location: Delhi-NCR/Bangalore/Mumbai Technical Proficiency : In-depth knowledge of IT Infrastructure technologies. Communication Skills : Strong client-facing skills and ability to write high-quality technical proposals. Technical skills : Deep understanding and solutioning capabilities on digital workplace tools like Nexthink, ServiceNow, Microsoft Copilot, 1E, SysTrack etc. Problem-Solving : Innovative thinker with a deep understanding of commercial models and financial acumen in pricing bids. Customer Engagement : Develop go-to-market strategies, interface with clients, and lead technical discussions to promote solutions that enhance business value. RFP & Proposal Writing : Expertly write technical proposals, respond to RFPs, RFIs, and create compelling client presentations. Vendor & Partner Coordination : Work with OEMs and partners to ensure competitive pricing and optimal solution development. Hands-on Knowledge : Demonstrate hands-on experience with traditional infrastructure (EUC, Service Desk, Server Management, Storage, Backup,). Collaboration : Work closely with Centers of Excellence (COEs) and delivery teams to develop and refine new service offerings and propositions. Infrastructure Solutions : Expert in infrastructure landscape Technical Proposals : Strong experience in end-to-end solution architecting, and independently compiling solution documents and proposals. ITIL Knowledge: Familiarity with ITIL and other process methodologies for delivering IT services Preferred candidate profile

To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Job title: Analyst - Statutory Compliance Job Description: Supporting the team, and being a great line manager Managing operational teams to ensure delivery of quality services, for example, Workday Building the capability of the team to deliver high quality customer support Ensuring guidance provided by the team is in line with Service Level Agreements Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. Share knowledge and expertise to support development of others. Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework Analyse and measure the quality of critical processes and provide one to one feedback to direct reports on a weekly & monthly basis to improve quality. Escalate queries to the team manager when required, discuss solution, and cascade the solution to all associates. Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically Identifies and analyzes trends, patterns or connections between issues; recognizes key or underlying factors in organizational situations and uses this insight for guiding strategy and activities Makes suggestions for improvement for products and services and supports the introduction of efficiencies to maximize results for clients Location: Mumbai , India Time Type: Full time Contract Type: Permanent

Handle inbound and outbound calls/chats with empathy to support mental health services, workshops & events. Communicate effectively to enhance user experience and achieve successful sales conversions. Collaborate with teams to ensure smooth service delivery and a seamless client experience. Maintain accurate records of calls, responses, and interests using CRM or internal tools Open to fresh graduates, students, women on career breaks, and those seeking flexible hours. Work remotely from 4 PM to 10 PM, supporting work-life balance.

Handle inbound and outbound calls/chats with empathy to support mental health services, workshops & events. Communicate effectively to enhance user experience and achieve successful sales conversions. Collaborate with teams to ensure smooth service delivery and a seamless client experience. Maintain accurate records of calls, responses, and interests using CRM or internal tools Open to fresh graduates, students, women on career breaks, and those seeking flexible hours. Work remotely from 4 PM to 10 PM, supporting work-life balance.

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation s K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Key Responsibilities: Monitor and track end-to-end IT project milestones and delivery status. Manage support ticket metrics and SLA compliance across IT teams. Develop and maintain dashboards and reports for operational and leadership review. Create and present concise, visually compelling slide decks for IT leadership. Analyze data to detect trends, performance anomalies, and systemic issues. Recommend corrective or preventive actions and monitor resolution progress to closure. Facilitate reviews with stakeholders to prioritize operational initiatives. Act as a liaison between delivery teams, support teams, and leadership for continuous alignment. Required Qualifications & Skills: Bachelor s degree in Computer Science, Information Systems, or related field. 7+ years of experience in IT operations, service delivery, or project tracking roles. Hands-on experience with Jira , ServiceNow , and other ITSM or project management platforms. Strong understanding of ITIL practices; ITSM/ITIL certification preferred . Proven ability to convert raw metrics into actionable insights. Exceptional PowerPoint and presentation skills for executive communication. Detail-oriented mindset with a drive for efficiency and problem-solving.

Support Executive (Night Shift) Rajkot , India We are looking for a dedicated Support Executive (Night Shift) to join our dynamic team. Your primary responsibility will be to assist customers, manage support requests, and ensure smooth operations during night hours. This role is crucial in maintaining high service levels and client satisfaction overnight. Responsibilities Provide timely and effective customer support via phone, email, or chat. Maintain detailed records of customer interactions and issue resolutions. Follow up on customer inquiries and ensure satisfactory closure. Escalate unresolved issues to relevant departments as needed. Assist in onboarding and guiding customers through products/services. Achieve daily/weekly call and resolution targets. Ensure high levels of customer satisfaction and professionalism. Participate in team meetings and continuous training programs. Work closely with sales/support teams to improve service delivery. Experience Fresher - 1+ Year Education Bachelor s degree in Business Administration, Marketing, Communication, or a related field. Must Have Excellent verbal and written communication skills in English. Strong interpersonal skills with a customer-focused attitude. Ability to multitask and manage time effectively. Basic understanding of CRM and support ticketing systems. Self-motivated, proactive, and able to work independently during night hours. Comfortable working in a fast-paced and target-driven environment.

In our always on world, we believe its essential to have a genuine connection with the work you do. How Youll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Staff Engineer to join our dynamic Wi-Fi development team in Bangalore, India. In this role, you will drive the design, and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance, low latency, and guaranteed service delivery Collaborate with chip vendors to drive innovation, enhance SDKs, and support multi-platform, multi-standard solutions Lead & contribute to design discussions and code reviews in adopting the best solutions Act as a technical mentor, guiding other team members and focusing on customer-driven outcomes Partner with technical product owners & other team members to meet customer requirements Required Qualifications Bachelors or Masters Degree in Networking or Wireless and 6-10 Years of relevant experience In-depth knowledge of Wi-Fi access point (AP) software development and Wi-Fi standards Experience in designing complex features in Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers programming Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

About Rentokil PCI About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieved month on month Identify and follow-up with prospective customers and respond to enquiry calls within specific time period Maximise conversion of enquiries into orders Ensure renewals in line with Company Expectations Keep a close eye on the developments & business opportunities in the assigned territory Prepare MPG and ensure it s updated regularly Customer Service Ensure the quality of service delivery Maintain good liaison with the customers Prepare reports & submit the same on time to the customers Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required Conduct detailed inspection & SRA at clients site Prepare quotations for the customers through the system Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling. Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers Key Result Areas: Business Development (Sales) Develop new business opportunities & Upselling Opportunities Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regio

Job Summary Join our team as a Subject Matter Expert in Claims HC where you will leverage your expertise in Facets Claims and Claims Adjudication to optimize our claims processing systems. With a focus on Dental and Commercial Claims you will play a pivotal role in enhancing operational efficiency and ensuring compliance with industry standards. This office-based role offers the opportunity to work in a dynamic environment contributing to impactful projects that benefit both the company and society. Responsibilities Lead the analysis and optimization of claims processing workflows to enhance efficiency and accuracy. Oversee the implementation of Facets Claims and Claims Adjudication systems to ensure seamless integration and functionality. Provide expert guidance on Dental and Commercial Claims processes to ensure compliance with industry standards. Collaborate with cross-functional teams to identify and resolve system issues improving overall operational performance. Develop and maintain documentation for claims processing procedures to support training and knowledge sharing. Monitor and evaluate system performance recommending improvements to enhance service delivery. Conduct regular audits of claims processes to ensure adherence to regulatory requirements and company policies. Facilitate training sessions for team members to enhance their understanding of claims systems and processes. Analyze data trends to identify opportunities for process improvements and cost savings. Support the development of new claims processing initiatives to drive innovation and efficiency. Communicate effectively with stakeholders to provide updates on project progress and system enhancements. Ensure that all claims processing activities align with the companys strategic goals and objectives. Contribute to the development of best practices for claims management to support continuous improvement. Qualifications Demonstrate proficiency in Facets Claims and Claims Adjudication with a strong understanding of system functionalities. Possess in-depth knowledge of Dental and Commercial Claims processes and industry standards. Exhibit excellent analytical skills to identify and resolve complex system issues. Show strong communication skills in English both written and verbal to effectively collaborate with team members. Display a proactive approach to problem-solving and process improvement. Have a minimum of 5 years of experience in claims processing with a focus on Dental and Commercial Claims. Be able to work independently and manage multiple tasks in a fast-paced environment. Certifications Required Certified Professional Coder (CPC) or equivalent certification in claims processing.

Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality. Interview Location - IndusInd Bank Ltd, Hissa No. 5/6, Survey No. 7, Priyadarshini Apts, Chikan Ghar, Khadakpada Road, Opp. Sandeep Hotel, Kalyan West, Thane 421301. Timing - 11 AM to 2 PM

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role The Relationship Manager TASC is the primary touch point for high value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure deepening of relationship through various cross holding products. The RM is responsible for identification of potential customers and providing them customized solutions as per their requirements Key Responsibilities Acquire Key TASC customers of the market in collaboration with the Cluster/Circle Head TASC and the Branch Head of the respective Branch. Develop and nurture trust relationships with a portfolio of major clients Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely and compliant manner Coordinate with the key customers and internal teams to ensure service delivery of the highest standards Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Qualifications Graduation/ Post- Graduation (MBA- Marketing preferred) NCFM and AMFI Certifications is an added advantage 4-7 years of experience in the BFSI sector Prior work experience in TASC / Government Segment with a Private Bank is desired Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Business Development Executive: o Identify and approach potential clients, Pitch CRISIL’s assessment, grading, and other solutions tailored to client requirements. o Achieve monthly and quarterly sales, Conduct presentations, meetings, and product demonstrations to stakeholders. o Build and maintain long-term relationships with key decision-makers. o Ensure post-sale service delivery coordination and client satisfaction. o Track market trends, competition activity, and client feedback. o Maintain accurate records of leads, opportunities, and sales activities. o Prepare weekly and monthly sales reports for internal review. Preferred: Prior experience with credit rating agencies, financial advisory, or consulting firms Ability to travel frequently for client meetings 2–5 years of experience, preferably in financial services, ratings, or consulting Please note: This is a third party payroll opportunity.

Where Data Does More. Join the Snowflake team. As a Services Delivery Manager, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client s trusted advisor. AS A SERVICES DELIVERY MANAGER, YOU WILL: Own, manage and communicate the operational relationship with assigned clients Effectively transition from Services sales to project delivery through handover Have a focus on details and operational rigor Ability to manage many parallel projects and contribute to sales cycles Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives Lead internal and client meetings with thorough documentation and rigorous follow-up Manage client and project documentation, communications, meetings and required meeting follow-ups Track metrics around infrastructure performance and service requests Continually seek to improve Prepare and present service reports to clients Create, implement and track relationship roadmaps Help create and execute on the overall vision for service delivery and client satisfaction Determine areas for process improvements within both the client and Snowflake Work with key stakeholders to implement and document OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: 8+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects Strong planning and organizational skills, ability to execute and oversee the delivery of multiple projects while maintaining high standards. Excellent communication and client-facing skills. A strategic mindset with a focus on operational rigor and execution. Expertise in monitoring and improving service delivery processes and performance metrics. Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent) WHY JOIN OUR PROFESSIONAL SERVICES TEAM: Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an industry-changing initiative Learn from the best! Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "

People Services Senior Specialist (AUS Process) at IKEA Job Description Job ID: 281130 Date posted: 02/07/2025 Who you are To succeed in the position as a People Services Senior Specialist (PA/PY) you must have 6+ years of advanced HR and personal administration knowledge. You also have knowledge in HR related tax, legal, pay the co-worker process and good computer skills especially Microsoft Office. You are also competent working alone on assigned tasks. You can express your own ideas and yet be fair to other groups. You can listen, thinks and acts independently. You are willing to take on responsibility and challenges and can be counted on when times are tough. You are focuses on daily tasks and follows established processes in detailed steps ensuring operational accuracy. You show patience and determination to explore problems in detail to find the route cause and resolve accurately. You can identify problems quickly and takes action to solve them. You can learn from solved problems, and setup steps or controls to avoid recurrence. You think out of the box and provides ideas for continuous improvement. You have a good communication and listening skill. You are a co-operative team player and works for the common goal. You can quickly find common ground and solve problems for the good of all. You can prepare presentation material and arrange relevant resources and documents. You manage & improves KPI s and resources with end to end thinking. You have ability to manage projects /project teams to deliver project goals. You can be counted on to exceed goals successfully. You know what co-workers wants from a career and actively works toward achieving it. You work on deploying. strengths and compensating for weakness and limitations. You know your strengths and weaknesses. You have good knowledge about IKEA HR system landscape. A day in your life with us The PA/PY (Personnel Administration/Payroll) team are responsible for end to-end administration processes for coworkers, line managers and HR business units for Australia country. This requires accurate recording and maintenance of all coworkers personal details including preparation of employment contracts and terminations, recording contact information, banking details, pension details and other confidential information. PA/PY team also provide standard reports for internal and external monitoring purposes. You will be responsible for: Undertake responsibility in your area of competence to deliver high-professional, accurate, timely, compliant and consistent services according to KPIs and SLAs Ensure that Personnel Administration / Payroll processes are in line with global processes/directions, legal and taxation standards, country specific requirements and comply with legislative obligations and internal auditing requirements Entering payroll and personal data into Success Factors/Other HR Systems according to the documents received on time, and according to the procedures Accountable to perform analysis on the special issues, annual issues, and periodic issues. Provide support to local P&C units in all Personnel Administration and Payroll related topics Committed responsibility during the implementation of new initiatives, programs, policies and services and the integration and transition of HR transactional processes from different IKEA countries into GBO Monitor the quality of services in your area of responsibility and partner with other internal and external departments and HR locations to improve customer satisfaction Actively involved in coaching and developing Junior co-workers Assume responsibility for other tasks and projects as assigned. Accept and perform additional tasks delegated by team leader. About this work area Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore. To provide professional, service minded, support to the core business that s our business! To secure best practice, efficient end-to-end HR administration processes from the co-worker, line manager & HR unit to GBO for service delivery. Working together to achieve IKEA performance goals by freeing the business to focus on the core objectives. This role is situated within Bangalore and will report directly to the GBO People Services Team Leader or GBO People Services Manager in India. Also, this role requires to work in 6:00 am to 3:00 pm shift timing to support Australia Customers.