Service Delivery Head

20 - 30 years

5.0 - 10.0 Lacs P.A.

Pune, Mumbai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

vendor managementdeliveryservice qualityproject managementoperations managementdata analyticsitil frameworklean six sigmaprogram managementmonitoringprince2stakeholder managementservice deliverycloud managementreportingagile methodologyitil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Service Delivery Planning and Execution: Develop and implement service delivery plans, ensuring services are delivered on time and within budget. Resource Management: Allocate and manage resources effectively, including personnel, budget, and technology, to support service delivery. Performance Monitoring and Improvement: Track service performance metrics, identify areas for improvement, and implement strategies to enhance service quality and efficiency. Team Leadership and Development: Lead and motivate the service delivery team, providing guidance, coaching, and training to enhance skills and performance.

Telecommunications
Mumbai

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