Service Delivery Executive - Visa Operations

Job Description

Roles and Responsibilities Manage visa operations from start to finish, ensuring timely processing and submission of applications. Provide expert advice on corporate immigration services, including work permits, employment pass applications, and other related matters. Handle client queries via phone calls, emails, or in-person meetings with empathy and professionalism. Maintain accurate records of all interactions with clients using our CRM system. Collaborate with internal teams to resolve issues and improve overall service delivery. Desired Candidate Profile 2-4 years of experience in visa counseling, filing, processing, or a related field. Strong knowledge of various types of visas (e.g., tourist visas, business visas) and their requirements. Excellent communication skills for effective interaction with clients over the phone or in person. Ability to work independently as well as part of a team environment. Interested candidates can share their resume on juilee.sawant@thomascook.in or can contact on 8879875362