Service Delivery

3.0 - 8.0 years

6.0 - 10.0 Lacs P.A.

Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Service deliveryClaimsBillingTroubleshootingComplaint management

Work Mode

Work from Office

Job Type

Full Time

Job Description

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7. Submission of offers for NON AMC i.e Spares RS as per company guidelines and policies and booking and billing the orders Key Responsibilities: Good Communication Troubleshooting VRF Ductable Short Info Posted: 0 day(s) ago Location: Bengaluru Qualifications: Diploma/ BE/ B.Tech Experience: 3 Years - 0 Months To 9 Years - 0 Months

Blue Star
Blue Star

Technology, Information and Internet

Tech City

2-10 Employees

61 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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