Service Advisor

Job Description

Roles and Responsibilities Provide advisory services to customers on automobile service, warranty management, and after-sales support. Manage customer queries and concerns related to vehicle maintenance, repairs, and servicing. Coordinate with workshop teams to ensure timely completion of tasks and delivery of high-quality services. Maintain accurate records of customer interactions, sales transactions, and inventory management. Ensure compliance with company policies and procedures. Desired Candidate Profile 0-5 years of experience in a similar role or industry (automobiles/auto components). Strong knowledge of automobile service management processes and practices. Excellent communication skills for effective interaction with customers and team members. Ability to work independently with minimal supervision while maintaining attention to detail.