Senior Windows Engineer

Job Description

AHEAD is searching for a Sr. System Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. This position will report to and receive direction from the POD Delivery Manager. Roles & Responsibilities Serve as a direct escalation resource dealing with technical events and requests needing additional resources or urgent attention Daily administration and support of core infrastructure systems Identify, analyze, and resolve problems on a variety of Operating Systems Windows Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Ensure business continuity and security across all systems supporting the company IT operations Skills Required Minimum of 10+ years of related experience in supporting Windows in an enterprise environment Experience in Active Directory (Group Policy, AD Replication Troubleshooting, DFSR, Kerberos Authentication, Advanced Troubleshooting Skills Windows Server Administration - (DNS, DHCP, Windows Server related advanced troubleshooting, Patching related troubleshooting) Microsoft OS or other related training and certification required (MCSA, MCSE) Strong knowledge of Azure Infrastructure Entra ID Knowledge Experience in PowerShell and the ability to create and utilize scripts preferred Strong SCCM knowledge is required Managed Services or Consulting experience is a plus