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The Edge Partnership
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Senior Vice President - Tech Operations

Senior Vice President - Tech Operations

The Edge Partnership

16 - 21 years

50 - 80 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Service management Operations management Operational excellence Senior Vice President Incident management Asset management microsoft Private equity Monitoring Investment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key responsibilities

To design and run a global operational team supporting products and services across the enterprise.

To identify, review, and understand common trends and patterns across the Enterprise tech Stack and partner with respective teams.

To work closely with the Data team and develop a set of robust reporting mechanisms along with monitoring and improving user experience.

Role requirements

Overall 16+ years of experience with a minimum of 10+ years in enterprise operational management.

Strong experience with ITIL, Incident Management, ServiceNow along with Enterprise tools like Microsoft 365, Citrix, etc.

Experience in developing core Service Management processes and scaling operational excellence.

Experience of collaborating with internal and external stakeholders along with leading and mentoring the respective teams.

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The Edge Partnership

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Kuala Lumpur

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Senior Vice President - Tech Operations