Job Description

Be Responsible for implementation of Pega Customer Decisioning Hub at NAB for omni-channel customer communication Define architecture to integrate seamlessly with technology landscape and Provide technical leadership to support/enhance existing integration pattens. Ability to work with Cloud technologies and frameworks Define capability boundaries and guidelines for the usage of the platform/application as required. Support initiatives from various business units to be onboarded to the Pega Customer Decisioning Hub. Communicate technical concepts, problems and solution to both technical and non-technical stakeholders Interface with stakeholders to unlock the capabilities within Pega Customer Decisioning Hub Work on key transformation programs and define Solutions adhering to NAB architecture processes. Ability to work on batch and real time decisioning capability by sourcing data from various assets WHAT YOU WILL BRING Experience of 15+ years in Technology generally. Experience of 5+ years in end-to-end Solution Architecture. Well versed with Architecture governance and framework Any previous experience / knowledge / certification on Pega Customer Decisioning Hub or other decisioning tools is valuable. Any other experience with marketing technology is also valuable for the role. Strong business acumen and engagement skills to influence business strategy to help shape, triage, prioritize business outcomes and develop roadmaps for the business unit/domains. Financial services experience is essential. Experience in working in a scale agile structure to help coordinate work to a persistent team of solution architects. Proven experience in strong business engagement and influencing skills with the ability to navigate complex topics with fact-based analysis. Understand the trade-off involved in technology change while simultaneously delivering business benefits. Require commercial acumen, business alignment, and ability to negotiate. Degree in Computer Science/information system or equivalent technical qualification Architecture or technology-related certifications/cloud will be an advantage