Job
Description
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
As a Professional Services Consultant 3 at Adobe, you will be at the forefront of delivering world-class solutions using the Workfront platform. This role is an outstanding opportunity to collaborate with our leading clients, ensuring seamless integration and optimization of their work management solutions. Your expertise will be pivotal in driving flawless implementations that improve client happiness and retention.
What you'll Do
Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants, and Project Managers to develop and implement coordinated solutions for the customer
Coordinate technical development and adhere to standard operating procedure documentation to support technical delivery and integrations with 3rd party software
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
Assess integration needs/requirements, identify solutions, describe the integration process and capabilities during both pre-sales and post-sales stages
Develop the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identify necessary Workfront configuration to support the integration approach
What you need to succeed
Bachelor’s degree accompanied by more than 8 years of experience in software development
More than 5 years of experience in client-facing integration and/or implementation roles (integration, software development, networking, operations, etc.)
Proficient with Workfront Fusion, Dell Boomi, or equivalent Integration Platform as a Service (IPaaS) provider is desired
Proficient in Java, PHP, or Python; and JavaScript, HTML, and CSS
Familiarity with relational databases / SQL
Experience with data migration from previous client tools and systems
Deep technical, analytical, and troubleshooting skills
Proactive, flexible, hands-on practitioner with a deep business process consultative focus and a focus on achieving goals
Ability to prioritize competing tasks in a fast-paced, dynamic environment
Good communication skills
Experience deploying solutions in a SaaS-based environment
Experience delivering solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
Experience collaborating with third-party software integrations
When working at Adobe, you will be part of an outstanding work environment that is recognized worldwide on Best Companies lists. You will also be surrounded by colleagues who are dedicated to supporting each other’s growth through our distinctive Check-In approach where continuous feedback is shared openly.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer!
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
