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Tiger Analytics
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Senior System Engineer

Senior System Engineer

Tiger Analytics

4 years

|

0 Lacs

chennai tamil nadu india

Posted:1 day ago| Platform:

Apply

Skills Required

support data migration reporting etl leadership power tableau informatica oracle

Work Mode

On-site

Job Type

Full Time

Job Description

4+ years of experience

🛠️ Core Responsibilities

Lead production support and data migration projects using Power BI, Tableau, SSIS, and ETL tools (Informatica, Oracle Data Integrator).
Experience in 24*7 Production Support
Oversee technical support operations, manage shift rosters, and ensure SLA adherence.
Act as SPOC for stakeholders, handling escalations and driving resolution.
Mentor and onboard support engineers; create and review SOPs for recurring issues.
Manage incident and problem communications, ensuring timely updates and resolution.
Collaborate across onsite-offshore teams to maintain seamless support coverage.

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Tiger Analytics

Business Consulting and Services

Santa Clara CA

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