Senior System Administrator - US Shift

iLink Digital

4 - 7 years

6 - 8 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

azure troubleshooting exchange online onedrive microsoft teams networking sharepoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

System Administrator

Key Responsibilities:

Provide remote IT support to US employees for system, network, and cloud-related issues.
Administer and manage
Azure cloud services
including VMs, AD, identity management, backup, and security.
Manage and support
Office 365
applications such as Exchange Online, Teams, SharePoint, and OneDrive.
Troubleshoot network issues involving firewalls, VPNs, routers, switches, and connectivity.
Provide L2 technical support for systems, networks, and cloud services.
Perform system upgrades, patches, and regular maintenance activities.
Monitor infrastructure performance and ensure high availability and minimal downtime.
Handle incident, service requests, and problem management via ticketing systems.
Prepare and maintain documentation on system configurations and processes.
Collaborate effectively with US teams to ensure timely issue resolution.
Manage onboarding and offboarding activities including user provisioning and access control.

Required Skills & Qualifications:

Minimum
4+ years
of hands-on experience as a System Administrator.
Strong knowledge in
Azure administration
.
Expertise in
Office 365 setup, configuration, and troubleshooting
.
Good understanding of
networking concepts
(TCP/IP, DNS, DHCP, routing, VPN, firewalls).
Prior experience supporting
US clients or teams
is mandatory.
Excellent verbal and written communication skills for interacting with US end users.
Ability to work independently and handle tasks efficiently during US shift hours.

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