Job Title Technical Quality Assurance
Job summary
: You will be responsible for testing product implementation and configurations for Fiserv Banking Products to ensure they meet quality standards and specifications.
- Conduct testing to create and maintain client configurations and profiles in the Oracle database, focusing on data accuracy and system integrity.
- Collaborate with cross-functional teams, including Professional Services, DT, and other Quality Assurance teams to support the delivery of Banking implementations and organizational initiatives.
- Participate in new division-wide initiatives by providing operational support and performing analytical functions during testing phases.
- Demonstrate a solid understanding of business rules and configurability options associated with Fiserv banking products and services to ensure compliance with regulatory standards and client requirements.
- Assist in Quality Assurance activities by conducting manual testing, implementing Automated frameworks ensuring adherence to testing processes, and identifying defects to maintain product quality.
- Collaborate with Clients and Project Managers through emails, calls, Salesforce CRM, ServicePoint cases, and incidents to provide configuration maintenance and support during testing and implementation phases.
Experience level : 2 Years +
Technical Expertise (Mandatory-if applicable)
- Strong Testing Skills: The Test Professional should possess a solid foundation in testing methodologies, techniques, and tools specific to the banking and payments domain.
- SQL Knowledge: Understanding of SQL for database testing and data validation is essential for ensuring accurate configuration and profile setups.
- Understanding of Software Development Life Cycle (SDLC) and QA Processes: Proficiency in SDLC phases, quality assurance processes, and deployment cycles is crucial for effective testing and quality control.
- Experience with CRM & Defect Tracking Tools: Familiarity with CRM systems and defect tracking tools can streamline defect management and reporting processes.
- Testing Configuration Setup: Performing comprehensive testing of client profiles, ensuring accurate configuration and DGF setup for various banking products.
- Test Planning and Execution: Developing test plans, executing test cases, and ensuring thorough testing of upgrades, configuration changes, and code fixes.
- Deployment Support: Providing testing support during deployments, change management processes, and being available for weekend testing or production events.
Functional/Domain/Product Expertise (Mandatory-if applicable)
Understanding the particulars of the US banking domain is crucial for testing banking products accurately and validating configurations.
Functional/Domain/Product Expertise (Good to Have)
Experience with money movement and payments products can enhance testing scenarios related to financial transactions, limits, risk/fraud and rules.
Key Job Responsibilities
- Key Testing Responsibilities
- Testing Configuration Setup: Performing comprehensive testing of client profiles, ensuring accurate configuration and DGF setup for various banking products.
- Requirement Analysis: Reviewing and analyzing client configuration and process requirements to align testing strategies with product specifications.
- Test Planning and Execution: Developing test plans, executing test cases, and ensuring thorough testing of upgrades, configuration changes, and code fixes.
- Regression Testing: Conducting regression testing to validate system parameters, changes, and upgrades without compromising existing functionalities.
- Deployment Support: Providing testing support during deployments, change management processes, and being available for weekend testing or production events.
- Collaboration and Issue Resolution: Working closely with project team members, identifying and resolving testing issues, and communicating effectively to ensure quality standards are met.
- Additional Testing Responsibilities (Good to Have)
- Continuous Improvement: Proactively suggesting improvements to testing processes, identifying trends in defects, and recommending corrective actions for enhanced quality assurance.
- Test Automation Tools: Experience with popular test automation tools specific to the banking and payments domain, such as:
Selenium: Used for automating web applications testing and SoapUI: Ideal for testing API and SOA services.
- Keyword-Driven Framework: Allows testing scenarios to be built using keywords, enhancing reusability and maintainability.
- Data-Driven Framework: Enables testing multiple test cases by separating test data from test scripts.
Qualifications
BE
Range Of Year Experience-Min Year
3
Range Of Year Experience-Max Year
5
