Senior Software Engineer

Job Description

Zendesk is seeking to hire a versatile Frontend Senior Software Engineer to join our small but growing team owning our Zendesk built apps on our own App Marketplace. In this pivotal role, you will extend and develop applications that enhance the core product and deliver exceptional service to thousands of users daily. Our ideal candidate is someone who is adaptable in working efficiently and consistently across a variety of code bases, striving for best practices and passionate about creating impactful experiences. What you ll get to do each day Leverage your extensive software engineering expertise to drive innovation and technical excellence within the team. Lead by example, showcasing strong problem-solving skills and effective communication while fostering a positive team culture. Independently and proactively contribute to the design, development, testing, and deployment of high-quality, efficient software solutions. Clearly communicate technical decisions and their implications to team members and stakeholders. Identify and mitigate potential issues during development, testing, and delivery stages proactively. Prioritize tasks to maximize impact and deliver value to users, the team, and the organization. Engage in application improvement discussions, project initiatives, and feature design processes. Develop reusable code and components for future use, ensuring maintainability and scalability. Review and provide constructive feedback on pull requests to enhance code quality. Maintain accurate and up-to-date technical documentation. Mentor and train team members to elevate collective knowledge and skills. Actively participate in agile development ceremonies, contributing to a collaborative work environment. What you bring to the role 6+ years of professional experience in designing, developing, testing, and deploying features to production in a stable and reliable manner. 4+ years of experience with JavaScript/TypeScript, with a strong emphasis on React. In-depth knowledge of JavaScript and TypeScript fundamentals, as well as frameworks like React and Redux, and testing libraries including Cypress, Jest, Mocha, and React Testing Library. Experience integrating with GraphQL and REST APIs. Proficiency with version control tools and continuous integration/continuous delivery (CI/CD) pipelines. Experience mentoring software engineers and collaborating with Design, Product, and Engineering teams. Exceptional problem-solving, critical thinking, and collaboration skills. Strong verbal, written, and interpersonal communication skills in English.