Senior Software Engineer - Playback Telemetry and Observability

Core Areas of Responsibility

• Define, prioritize, and ensure the consistent, platform-agnostic implementation of key QoE metrics.
• Drive efforts to monitor and improve the real-time playback experience for fans,
• Enhance the ingestion, processing, and access of playback telemetry data to improve system reliability and data accessibility.
• Strengthen alerting, monitoring, and debugging capabilities to proactively detect and rapidly resolve playback performance issues.
• Create and maintain internal data dashboards that offer easy access to data and support advanced analysis that current third-party tools cannot provide
• Collaborate with cross-functional teams to identify pain points in observability and deliver scalable, reusable solutions
• Advocate for best practices in automation, tooling, and infrastructure across the organization
• Maintain high coding standards and follow best practices in development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and development technologies by researching and comparing new tools and frameworks to help keep our video platform competitive.

About You

• You are passionate about development and the streaming space, with 8+ years of industry experience.
• You have familiarity with multimedia frameworks and protocols like MPEG-DASH, HLS, and video streaming technologies.
• Strong proficiency in one or more programming languages (e.g., TypeScript, Swift, or Kotlin).
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive initiatives.
• Experience building automated monitoring dashboards.
• Familiarity with real-time alerting systems.
• Proficiency in observability or monitoring tools.
• Knowledge of video playback technologies is nice to have, but not required.