Senior SME - Retail Trading AU

Job Description

Responsible for Retail Operations Document Control process, liaise with team members and partners to ensure retail documents are updated and refreshed regularly/timely Custodian of retail operational processes and procedures database, responsible for maintaining and updating database Should be an expert in retail operational policies, processes and procedures, ability to direct queries to relevant documents Develop new processes and procedures in collaboration with key partners, ensure processes and procedures are crafted and written fit-for-purpose Provide recommendations on simplifications and effectiveness of our processes systematically Experience Qualification: Minimum 5 Years of relevant experience Solid written and verbal communication, and should hold good attention to detail Proven track record to successfully manage database Familiar with document control concept and good knowledge of change management approaches and ability to develop, implement and assess communication plans