Senior Service Delivery Manager

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Senior Service Delivery Manager

We are seeking a highly skilled and experienced Service Delivery Manager to oversee the setup, management, and optimization of data centre infrastructure, with a strong focus on networking and virtualization. The ideal candidate will possess a deep understanding of network security, client management, and best practices in data centre operations. This role requires excellent leadership, communication, and technical skills to ensure the successful delivery of services to our clients.

Responsibilities:


Data Center Infrastructure Setup:

Service Delivery Management:

Networking and Virtualization Expertise:

Network Security:

Client Management:

Team Leadership:

Performance Monitoring and Optimization:

Risk Management:

Documentation and Reporting:

Requirements

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred.
  • Proven experience in a similar role, with a focus on data centre infrastructure setup, networking, virtualization, and client management.
  • In-depth knowledge of networking protocols, security protocols, and best practices in network design and implementation.
  • Hands-on experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or KVM.
  • Strong understanding of network security principles, including firewalls, intrusion detection/prevention systems, VPNs, and encryption techniques.
  • Excellent leadership and communication skills, with the ability to effectively manage teams, interact with clients, and collaborate with cross-functional stakeholders.
  • Industry certifications such as CCNA, CCNP, CCIE, VCP, or equivalent certifications preferred.
  • Proven track record of delivering projects on time and within budget, while maintaining high levels of customer satisfaction.
  • Ability to work in a fast-paced environment and adapt to changing priorities and requirements.
  • Strong analytical and problem-solving skills, with a keen attention to detail and a commitment to continuous improvement.

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