Senior SAP CRM Functional Consultant

Job Description

- Overall 5+ years of Functional experience mainly with SAP CRM Services (Contracts Management, Case Management, Install base, Service Finance Integration, Service Confirmation and Middle ware) - Requires 2-5 years of Experience with SAP ECC SD or PS or PM/CS modules And good knowledge with CRM-ECC Sales and Services integration. - Experience both with Project & Production Support knowledge - Mainly looking for CRM Services . ECC - CRM integration. SAP CRM Contract, Service Order Management. Cross functional module integration, IBASE. - Should have good experience / strong domain knowledge CRM area - Strong understanding of business processes behind customer programs, - Define and execute unit test, integration test and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation, testing, and post-Go Live Support. - Ensures consistent, timely and effective communications with internal and external stakeholders. Keep track of customer satisfaction. - Work collaboratively with cross-functional and technical teams with minimal supervision. - Should be highly self-motivated, self driven and independent in daily operations.