Senior Salesforce Business Analyst with Manufacturing cloud

Job Description

Dear All, We are excited to introduce Wilco Source a CitiusTech Company, As a leading provider of Salesforce consulting and implementation services for healthcare and life sciences providers. we are at the forefront of digital transformation in these critical sectors. Founded in 2014, Wilco Source has grown to over 600+ employees across the US and India, boasting over 600+ Salesforce certifications. Our team of healthcare technologists and Salesforce experts provide enterprise solutions for many leading organizations in the healthcare and life sciences sectors. Our key offerings include: digital front door solutions (i.e., patient and provider portals), CRM for pharmaceutical companies to support contact centre operations, inventory management, demand forecasting and order-to-cash, and Risk Evaluation and Mitigation Strategies (REMS) solutions. Our recent acquisition by CitiusTech, a leader in healthcare technology and consulting services, has further strengthened our patient and member-centric digital offerings. This strategic partnership combines CitiusTech's deep healthcare domain and digital innovation expertise with our strong Salesforce implementation, integration, and product engineering capabilities. Our company website: www.wilcosource.com Position: Salesforce Business analyst with Manufacturing Cloud Experience: 8+ Years Location: Hyderabad | Chennai We are looking for a Salesforce BA with Manufacturing Cloud experience. At least 6+ years who would play a vital role in developing client relationship for Salesforce implementations. The candidate would be responsible for consulting the client, gather requirements, build process workflows, and guide the development team and the business team to structure for project success. The individual will be working closely with our different teams, leading a team of salesforce developers, QA, and training business team as and when required. Responsibilities Consult and liaise with stakeholders to gather and confirm business requirements. Analyze and consolidate information to develop solutions to ensure business requirements are achieved. Document quality user stories. Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts. Provide expert support to key stakeholders in managing system and process changes. Provide expert advice on application solutions. Produce functional, technical and system design documentation. Conduct feasibility studies of applications and system solutions. Create test scenarios for applications and enhancements, ensuring functional requirements are met. Facilitate testing of new Salesforce functionality rollouts. Utilize and champion agile techniques to deliver on competing requirements. Develop complex reports and dashboards to support the delivery of business key metrics. Must have experience working with Manufacturing Cloud. Certifications Must have Salesforce Admin certification. Good to have Salesforce Business Analyst Certification Good to have IIBA certification. Thanks & Regards, Nandhini Karthikeyan| Senior Executive Recruitment Nandhini.karthikeyan@citiustech.com