Senior Relationship Executive

Job Description

Kerala Matrimony :Senior Relationship Executive ● Company: Matrimony.com ● Location: Balaramapuram , Thiruvanthapuram ●Qualification: Degree ● Gender:Female/male *Key Resonsibilities* : 1. Responsible to build excellent customer relationship 2. Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements 3. Ensure customer retention and renewal of membership by providing effective customer support services 4. Responsible for the upkeep of the retail 5. Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations 6. Ensuring timely opening and closing of the outlet and keeping it operational during functional hours 7. Striving to achieve set revenue targets 8. Ensure profile completeness of registered customers 9. Understand the needs of inbound/Outbound/10. Walk-in Customers and approach them appropriately to meet their requirements *Required Candidate profile* Graduate Timing : 10am - 7pm Rotational Week off ( Sundays Working ) Job Type: Full-time Pay: ₹12,500.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total work: 1 year (Required) Work Location: In person Application Deadline: 06/02/2025