Senior Recruitment Advisor supporting the University of Rochester, USA

We are looking for a talented, dedicated professional to be an India-based Senior Recruitment Advisor supporting the University of Rochester via Grok Global Services’ Program Office, based in New Delhi or Mumbai.

About Grok Global Services

Founded in 2005, Grok Global Services is a best-in-class provider of international engagement services for higher education institutions. By joining our team, you will be working in a supportive environment full of like-minded professionals, each committed to advancing the internationalization of higher education institutions from around the world.

A pioneer of in-country staffing in the international education sector, Grok remains at the forefront of this model and currently delivers this service across Asia, Africa, the Middle East, and the Americas. The company also boasts industry-leading divisions in digital marketing and strategic consulting.

About the University of Rochester

The University of Rochester is a private research university located in Rochester, New York. Their campuses are home to more than 6,500 undergraduates and nearly 5,500 graduate students who come from across the United States and around the world to pursue their academic goals. University of Rochester offer bachelor's, master's, and doctoral degrees through our seven schools and various interdisciplinary programs. University of Rochester’s Yellowjackets compete in NCAA Division III for athletics. With its affiliated UR Medicine health system, they are the largest employer in the Greater Rochester area.

About the Role

The Senior Recruitment Advisor will represent and support the University of Rochester in developing and implementing the University’s international marketing and recruitment plan in India / South Asia. They will support and contribute to University of Rochester’s ability to meet enrolment targets at both the undergraduate and graduate levels, with varying responsibilities for both offices, as well as Transnational Education opportunities:

The successful candidate’s duties will include:

Undergraduate Responsibilities:

• This work will be seasonal, with peak periods during fall (August – October) and spring (February – April).
• Represent undergraduate admissions and conduct presentations at high schools, colleges, fairs, conferences and other venues about the institution.
• Liaise with applicants throughout the admission process to ensure they are well-informed, supported and encouraged to enroll as directed by the admissions office.

Graduate Responsibilities:

• This work will be year-round.
• Develop a marketing and recruitment strategy to increase Rochester’s market exposure and enrolment in key graduate programs identified by Rochester. This will include providing strategic insights that are sophisticated, realistic, and well informed by market norms. Ethically represent Rochester in a way that reflects the mission and values of the institution.
• Represent Rochester at graduate specific fairs, conferences, events, within the market.
• Liaise with all inquiries and applicants throughout the admission process to ensure they are well-informed, supported and encouraged to apply and subsequently enroll. This will include a specific focus on increasing overall applications, yield rates, and final enrolment.

Transnational Education (TNE):

• Identify academic partnership opportunities within the India / South Asia markets, with a focus on institutional partnerships that will build enrolment pipelines for Rochester as well as increasing Rochester’s overall exposure and awareness within the market.
• Assist Rochester with successful completion of partnership agreements and the maintenance of these relationships, including monitoring and achieving the expected outcomes.

General Responsibilities:

• Keep abreast of market developments and contribute to the planning of recruitment activities in India / South Asia markets.
• Have the capability to interact with and support faculty and other senior leadership at the University of Rochester, including visits by delegations to India / South Asia markets.
• Assist with University of Rochester messaging for the India and wider South Asia markets (in the form of marketing communications, web sites and social media) and promotional material development to a very high standard.
• Significant travel is anticipated (40-50%).

The position involves frequent, sophisticated interaction with international clients, and significant travel time is required (40%).

The Most Suitable Background

• Five or more years of experience or equivalent in the international education industry in marketing and recruitment roles.
• Proven business development experience and relationship management experience in international education.
• Experience with TNE development.
• Experience representing a known institution is a plus, with preference to United States experience.
• Education and/or work experience abroad, in the USA preferred.
• Voluntary or other life experience that demonstrates creativity, hard work, persistence, or drive to succeed.

The Most Important Traits to Succeed

• Strong communication skills and highly developed cross-cultural awareness.
• Strong strategic skills with the ability to evaluate issues.
• Good judgment, internal moral compass.
• Able to multitask and manage a balanced agenda.
• Excellent planning and organization skills, including the ability to meet deadlines.
• Strong customer service skills.
• Attention to detail.
• Intelligence, creative problem-solving skills.
• Emotional maturity and confidence.
• Ambitious and driven to results, influence others.
• Initiative and resourceful.
• Hardworking and persistent and make tactical recommendations.

To Apply

If you meet these requirements and have the drive to take on this exciting position, please click the Apply button, where you will be directed to our hiring portal to submit your resume and complete a few questions, in lieu of a cover letter.

For more information about Grok please visit our website: grokglobal.com