Senior Quality Assurance Specialist

Job Title :: Senior Quality Assurance Engineer (ServiceNow Modules)

Location :: India (Remote)

Minimum relevant experience :: 4

Top Skills/Must have Skills:

• ServiceNow Modules
• Testing tools (AutomatePro OR Selenium)
• Languages (C# OR Java)
• QA Methodologies

• This Service Now focused functional test analyst role is required to work within project & product teams to deliver functional and automated testing of APIs, and validating repeatable, back-end/infrastructure processes. This person will be responsible for functional test activities and ensuring alignment to the QA Automation Strategy led by our Test Architect. Our test automation work is varied, spanning desktop estate (Mac, Windows), off-the-shelf vs custom developed and integrated applications.

Your role

• Executing testing for large, complex delivery on ServiceNow technologies
• Developing functional test automation frameworks
• Bring quality in CI/CD pipelines for delivery
• Able to assess and review unit tests
• Reviewing test processes and practices
• Guide and support others for building and improving team practices

Must have:

• Experience of testing ServiceNow modules
• Experience of ServiceNow test automations and tools, e.g. AutomatePro, Selenium
• Strong knowledge & use of QA methodologies e.g. Agile, Waterfall, DevOps, BDD for functional test activities.
• Experience of test automations and tools, e.g. Tosca, Selenium
• 4 year’s test automation /test development experience
• Experience in working with teams in DevSecOps
• In-depth knowledge of test toolsets and development languages including C#, Java
• Knowledge of HTML, CSS, XML, JavaScript and web services
• Understanding of DevOps pipeline i.e. change, release & deployment processes
• Experience in conducting UAT, defect reporting & triage and preparing QA metrics
• Understanding across multiple disciplines of test, e.g. functional, integration, performance, compatibility
• Awareness of ServiceNow testing tools in the software development lifecycle, types of tools available and where appropriate to use them.
• ISTQB Foundation Level certificate (or equivalent experience)
• Test management tool expertise (such as Atlassian Jira, Azure DevOps etc.)
• Strong written, verbal and presentation skills
• Professional and confident with a strong drive & enthusiasm to multi-task.
• Acute attention to detail.

Desirable experience:

• Experience of testing ServiceNow, and ServiceNow automation tools e.g. Automate Pro
• A proven track record in a top tier consultancy or a large enterprise / organisation.
• ISTQB Certified Agile Tester qualification
• ServiceNow Fundamentals certifications

About Ascendion:

• Ascendion is transforming the future of technology with AI-driven software engineering.
• Our global team accelerates innovation and delivers future-ready solutions for some of the world’s most important industry leaders.
• Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
• Join us to build transformative experiences, pioneer cutting-edge solutions, and thrive in a vibrant, inclusive culture - powered by AI and driven by bold ideas.