Senior Quality Assurance & Data Analyst

About BD

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The company develops innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD has 70,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

About BD TCI

BD, a 125-year-old global medical device company has started its Enterprise Center in Bangalore, India called BD Technology Campus India (TCI). This Enterprise Center will be an integral part of the global network for BDX. It will have presence of R&D, Quality, Regulatory, IT and other functions. The center boasts of some of the brightest minds who work in a unique environment that fosters and supports ingenuity. BD TCI is dedicated to serving BD’s customers and patients thereby contributing its bit towards “advancing the world of health”.

Job Summary:

Senior Quality Assurance & Data Analyst

Key responsibilities include contributing to the completion of specific programs and projects, usually under the direction of a project leader. The candidate must have an excellent understanding of applicable standards, regulations, and industry practices, along with strong auditing skills. Working under general direction, the candidate will independently determine and develop approaches to solutions, maintaining frequent inter-organization contacts to achieve stated objectives.

Job Responsibilities:

Quality Systems (QS) Activities:

• Lead QS activities, ensuring regulatory compliance for all aspects of QS processes.
• Lead internal audit programs and preparation of Quality Management Review materials.
• Plan and schedule QMS activities, ensuring timely completion of action items.
• Lead third-party quality audits, manage documentation, and close the loop with external auditors.
• Author, review, and provide input for QS documents to ensure compliance with QSR, ISO, and EN requirements.
• Understand post-market surveillance and complaint handling processes.
• Provide QS knowledge and administer appropriate training as needed.
• Review and improve existing quality procedure workflows, identifying areas for efficiency enhancement.
• Independently author quality investigation reports with appropriate corrective and preventive actions.
• Support internal and external regulatory inspections and audits.
• Train, develop, and provide relevant technical guidance to cross-functional team members.
  

Data Analysis:

• Collect, clean, and analyze data from various sources to identify trends and insights for Quality systems enhancements.
• Develop and implement data digitization processes to streamline Quality operations.
• Create and maintain dashboards and reports to effectively visualize data and communicate findings to stakeholders.
• Collaborate with cross-functional teams to develop innovative solutions based on data analysis.
• Provide actionable recommendations to improve business processes and drive strategic initiatives.
• Ensure data accuracy and integrity by implementing best practices in data management.

Education and Experience:

Education:

• Bachelor’s degree in engineering or related discipline

Experience

• Minimum 4 to 6 years of professional experience
  

Knowledge and Skills:

• Good working knowledge and auditing experience of medical device regulations and practices (ISO13485, FDA, QSR, etc.)
• Fair understanding of QA principles, concepts, industry practices and standards. General knowledge of related technical disciplines
• Proven experience in digitizing processes and developing innovative solutions.
• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software (e.g., Minitab, R, Python).
• Excellent communication skills to present findings and recommendations effectively.
• Experience in the medical device industry is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Skills (Not essential but will be an advantage):

• Certified as a ISO13485 Lead Auditor
• Trained on 21CFR 820 requirements and ISO14971.